Complaint Review: Fry's Electronics And National Product Care Company - 600 East Brokaw Road California
- Fry's Electronics And National Product Care Company 600 East Brokaw Road 600 East Brokaw Road, California U.S.A.
- Phone:
- Web:
- Category: Computer Service & Repair
Fry's Electronics And National Product Care Company engage in consumer fraud by refusing to honor extended warranty service contract Renton Washington
I bought a $2,000 computer from Fry's. I foolishly purchased a five year extended service contract for $500. They tried to fix the DVD drive repeatedly, each time keeping my computer for months and never fixing the drive. I have had it in at least three times and the drive still does not work. The contract says that if they try to fix it three times that if it still does not work they must replace it. They claim that because one of the returns was within a 30 day period it is a "rework," not a repair and does not count. There is nothing in the contract that supports their claim.
Laura
Seattle, Washington
U.S.A.
This report was posted on Ripoff Report on 05/09/2008 01:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/frys-electronics-and-national-product-care-company/600-east-brokaw-road-california-95112/frys-electronics-and-national-product-care-company-engage-in-consumer-fraud-by-refusing-331543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.