- Report: #304330
Report - Rebuttal - Arbitrate
Complaint Review: GE-Zurich Warranty Mangement, & Home Depot
GE-Zurich Warranty Mangement, & Home DepotGE-ZurichWarrantyManagement Internet U.S.A.
GE-Zurich Warranty Mangement, & Home Depot will not honor my request for a new refridgerator. Rapid City, South Dakota
*UPDATE Employee: Please call me to help you with your complaint.
I have requested a new replacement for the Maytag about five-six times, the latest being 1/29/08. They continue to send technicians out that don't know their but from a hole in the ground. Today I was told that the Maytag needed a new compressor which will not be delivered until 2/07/08. This is totally unacceptable. I don't like to play the race card because I am absoutlely not a racist. I am African American, everytime I complain about the Maytag I get all kind of excuses why they can't come out and/or they come out and the problem is only resolved temporarily.
I am contacting the Better Business Bureau, Consumer Affairs, the Mayor's Office in the state in which the item was purchased and GE-Zurich, President of Home Depot and anybody else I can think of to get some satisfaction.
I have documentation to prove that I have had the Maytag serviced many times.
All I want is a working refridgerator with a warranty that is honored by a reputable company. I am so frustrated because the people I speak to at Home Depot and GE-Zurich could care less and they treat you like you are dirt under their feet. They don't care if people in their 60's have a regridgerator or not. The warranty has been paid God have mercy on you if you need anything repaired.
I truly hope the Better Business Bureau, Consumer Affairs, President of Home Depot and the Mayor's Office and President Bush can assist me in getting a new refridegerator.
Stone Mountain, Georgia
This report was posted on Ripoff Report on 01/29/2008 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Zurich-Warranty-Mangement-Home-Depot/internet/GE-Zurich-Warranty-Mangement-Home-Depot-will-not-honor-my-request-for-a-new-refridgerat-304330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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