Complaint Review: Globester - Globester.com - Globester Travel - Burlingame California
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- Author Confirmed
- Globester - Globester.com - Globester Travel P.O. Box 117368 Burlingame, California U.S.A.
- Phone: 650-292-2331
- Web:
- Category: Travel Services
Globester - Globester.com - Globester Travel - They left my 12 year old son stranded at the air port Burlingame California
*UPDATE Employee: Response
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It was the 4th of July and my son was going to fly home the next day so i seen a site named Globester.com i said hmmm this would be a great site for a good plane ticket. So i Put in all my info then got the e ticket confirmation so i told my son here is the confirmation and i will see you home the next day. the next day my son called me on my cell telling me that the ticket was canceled and they did not know that confirmation number so my son was stuck at JFK all day with no one helping him. Then i called Globester all i got was a yelling man on the other end telling me that i was a bad mom and the ticket's i got online were good. I am a disabled mom who tries to make ends meet and all Globester did was make me worry all day and night thank god the lady at us air got my son on the air plane and got him home safe
kimmey
West Virginia
U.S.A.
This report was posted on Ripoff Report on 07/15/2009 03:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/globester-globestercom-globester-travel/burlingame-california-94011/globester-globestercom-globester-travel-they-left-my-12-year-old-son-stranded-at-th-470081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response
AUTHOR: Nathan Leto - ()
SUBMITTED: Tuesday, December 17, 2013
Dear Customer,
We sincerely appologize for the inconvinience. Whatever happened is really unfortunate however, before cancellation we always send prior notification to our customer regarding failure of the booking. We not only notify through e-mails but also call on the given contact number. If you could help us with your booking reference number, we'll go ahead and investigate this issue. We look forward to receiving a response from you.
Regards,
Nathan
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