We were approached by salespeople who said they could get us a better rate for our credit card machine. We signed a lease with this company, Golden Eagle Leasing aka Northern Leasing Systems, Inc. The company offered to take care of our old credit card machine and return it to our previous vendor.
We accepted this offer since we thought this was a legitimate company. Instead of doing that, the company took our machine and never returned it to our previous vendor, as promised.
After repeated calls to them to find out what happened to our old equipment, they never explained what happened to the equipment and insisted that it was our problem since they had no record of it. After this, we knew we did not want to do busines with such a unethical company.
We notified them we wanted to cancel our lease. They accepted our notice and picked up their equipment. We thought everything was resolved.
Five years later, after we cancelled some of bank accounts, we started received harassing calls from the company saying that we owed them money. Apparently, they had been taking money out of our account for the past 5 years without our knowledge or consent. Mind you, we returned the equipment to them and they were still charging us for it.
When we called to complain and straighten it out we were told that the people we spoke with to cancel the account did not represent their company and thus our lease was still active. Basically, it's a shell game. They disassociate themselves with the equipment side and say they only deal with the leasing side so that they can keep themselves from being responsible. But when they originally sell you the equipment, they make it seem like they are one and the same company. They informed us that the lease we signed indicated all this in fine print information that we never knew about (fine print is no exaggeration - you need a magnifying glass to read it).
The people we spoke with were rude, harassing, and completely unprofessional. Their response to every one of our statements were that it was not their problem and we owed them money. They sounded like telemarketers more than a real company. They are obviously not a legitimate company and doing scams on many consumers.
If you google their name (they go by various different busines names, which is also a big clue as to the fact that they are unscrupulous), you will find several sites indicating that this is a scam company, devoted to harassing people and defrauding consumers of their money.
We are filing complaints with the State Attorney General of Washington and New York. I would recommend everyone do so. Maybe with enough people complaining, we can shut this company down for it's illegal practices. Or maybe a good attorney can see this and file a class action lawsuit against these people. We need to stop companies like this from defruading innocent people of their hard earned money.