- Report: #1078064
Report - Rebuttal - Arbitrate
Complaint Review: Gourmet Cooking Online
Gourmet Cooking Online405 West Fairmont Drive Tempe, Arizona USA
Gourmet Cooking Online GourmetCookingOnline added article I did not order Tempe Arizona
*General Comment: unauthorized shipping
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I ordered a book from GourmetCookingOnline and received an extra article that I did not order. They said that they did not add anything to my order (but they did). They never give a detailed report of what you order. When I called to complain they offered me a $5.00 discount and then a $10.00 discount. When I refused they gave me an address to return the item but at my expense. I decided to just forget about the whole thing as it would cost me almost as much as the price of the item and I would end up with nothing. I will never do business with them again and I hope others are warned against this unethical company. As I have seen reports similar to mine ( too late, unfortunately) I am sure this was not just a mistake. I don't see the point in operating on such a system as they will not get repeat costumers, not me anyway.
This report was posted on Ripoff Report on 08/22/2013 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gourmet-Cooking-Online/Tempe-Arizona-85282/Gourmet-Cooking-Online-GourmetCookingOnline-added-article-I-did-not-order-Tempe-Arizona-1078064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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