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Report: #1242518

Complaint Review: KAVI GOURMET COOKING - VISTA California

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  • Reported By: TORQUED IN BATTLE CREEK — Battle Creek Michigan USA
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  • KAVI GOURMET COOKING 929 POINSETTIA AVE VISTA, California USA

KAVI GOURMET COOKING SEVERAL:Kavi Kitchen, MD Gourmet Cooking Online, JBEI Gourmet THEY LITERALLY TOOK A CANCELLED ORDER - FILLED IT-CHARGED ME- AND WHEN I SHIPPED IT BACK UNOPENED AND TOLD THEM I NEVER ORDERED IT- THEY ONLY GAVE A PARTIAL REFUND - and I NEVER COMPLETED THE ORDER FORM!!!! VISTA California

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This is the statement that I have made to the California AttyGeneral Consumer Affairs:

 

Prior to Christmas of 2014, I followed a legitimate link to this "Gourmet" bunch of theives.  Originally planned on purchasing a $9.99 cookbook, so I entered my cc info and mailing addess.  The a couple of pop ups later more "goodies" got added to my "POTENTIAL" order and came out to be more than $200.  As I am on Soc Sec only, I couldn't afford anything like that, so I retraced my steps and wiped the entire order form clean.  Later, I received a box from them, too it back to the Post Office, and they wrote refused on it.  I had told my Credi Union what happened, and I was give a credit.  However, this outfit only gave a partial refund of $6.94, and instead CHARGED ME A CANCELLATION FEE of $29.85!!

Since I never placed the miserable order in the first place, the NON ORDER was manipulated and then I was told that when I sent the box back, as per their site, I would be charged a fee for cancellation.  I NEVER ORDERED AND NEVER SAW ANYTHING LIKE THAT!! 

So it has taken months of endless tape loop offers on their phone number - and finally got a customer service rep.  After having to bludgeon him over the head verbally, he said he would refer my issue to a supervisor - MAREKA.

This orgainzation is a TOTAL SCAM and has found ingenious ways to circumvent the law, SO FAR!  I contend that they should be investigated and closed down!

This report was posted on Ripoff Report on 07/17/2015 11:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kavi-gourmet-cooking/vista-california-92084/kavi-gourmet-cooking-severalkavi-kitchen-md-gourmet-cooking-online-jbei-gourmet-they-l-1242518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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