• Report: #343922

Complaint Review: HSBC CARD SERVICES (HOUSEHOLD BANK PLATINUM)

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  • Submitted: Tue, June 24, 2008
  • Updated: Tue, June 24, 2008

  • Reported By:Delaware Ohio
HSBC CARD SERVICES (HOUSEHOLD BANK PLATINUM)
www.householdbank.com Salinas, California U.S.A.

HSBC CARD SERVICES (HOUSEHOLD BANK PLATINUM) BAD NEWS HSBC. DON'T BELIEVE IT IF THEY SAY "PAY US "X" AMOUNT AND YOUR ACCOUNT WILL PAID OFF AND CLOSED. Salinas California

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Approximately four weeks ago, I spent an exasperating hour talking and being routed to various "customer service" people for HSBC, trying to pay off my last credit card and close the account. Finally, one of these agreed that $575.00, which was subsequently deducted from my bank account, would close the account and we would be finished. I hung up the phone with a sense of relief.

Suprise, suprise - I received another bill today, several weeks later, with no record of the transaction, stating I owed them another $283.00 and a late charge of $35.00. These people appear to intentionally lie. Surely there is some way NOT to let this outfit get away with this kind of bullsh*t.

Salle
Delaware, Ohio
U.S.A.

This report was posted on Ripoff Report on 06/24/2008 10:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-CARD-SERVICES-HOUSEHOLD-BANK-PLATINUM/Salinas-California-93912/HSBC-CARD-SERVICES-HOUSEHOLD-BANK-PLATINUM-BAD-NEWS-HSBC-DONT-BELIEVE-IT-IF-THEY-SAY-343922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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