• Report: #223419

Complaint Review: HSBC Dba Orchard Bank

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  • Submitted: Sat, December 02, 2006
  • Updated: Mon, June 01, 2009

  • Reported By:phoenix Arizona
HSBC Dba Orchard Bank
orchardbank.com Salinas, California U.S.A.
  • Phone: 503-2459280
  • Web:
  • Category: Banks

HSBC Dba Orchard Bank refusal to accept payment of account balance Ripoff Salinas California

*Consumer Comment: I tooo

*Consumer Comment: Same thing

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On 11/29 I used the online "RUSH" service of HSBC Nevada ( Note: their Salinas CA PO Box ) dba Orchard Bank to payoff my account balance. ACH national check rules allow only 3 days to collect check funds, yet they refuse to clear the balance for 14 days. This gives them unfair interest income on paid money without giving proper credit to client. Account manager Judy aka DZL advises they did not care about ACH checking rules and refused to credit. They took their fee for the RUSH service of course, but refused to credit my good funds in timely manner according to ACH rules. Judy AKA DZL acknowledged she was on record about this.

Additionally, when i asked Judy AKA DZL she refused to provide the corporate address of record and service, choosing to hide behind the Post Office Box for HSBC.

Established federal and state banking practices and corporate governance are at issue.

phoenix, Arizona

This report was posted on Ripoff Report on 12/02/2006 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Dba-Orchard-Bank/Salinas-California/HSBC-Dba-Orchard-Bank-refusal-to-accept-payment-of-account-balance-Ripoff-Salinas-Californ-223419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I tooo

AUTHOR: Rich - (U.S.A.)

I also another victim of this SHAM.They should credit within 3 business days.Anything else, is just bad business waiting to bite them in the a*s.
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#2 Consumer Comment

Same thing

AUTHOR: Karen - (U.S.A.)

The exact same thing is going on with me! The funds have long cleared my bank but they have not credited it to my account - is that even legal? Did you get your payment applied?
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