- Report: #983728
Report - Rebuttal - Arbitrate
Complaint Review: Hanover Insurance
Hanover Insurance440 Lincoln Street Worcester, Massachusetts United States of America
Hanover Insurance Citizens Fraudulent Billing after Policy Cancellation Worcester, Massachusetts
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I notified Hanover and my local agent in writing 30 days in advance that I was canceling the policy. After the 30 day period, Hanover still attempted to withdraw funds from my bank account, but since I had alerted the bank in advance, the EFT didn't go through. I received termination notices from Hanover. I thought everything was fine.
I just received a bill from Hanover stating that I owe them $208.35 (which is more than my former monthly premium). The bill is for "cancellation activity" on my account. I have notified them and my former agent in writing that I consider this a fraudulent bill as there is no "earned premium" on these policies. I also notified them that I have no intention for paying this bill. This is insane.
This report was posted on Ripoff Report on 12/18/2012 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hanover-Insurance/Worcester-Massachusetts-01653/Hanover-Insurance-Citizens-Fraudulent-Billing-after-Policy-Cancellation-Worcester-Massach-983728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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