- Report: #272010
Report - Rebuttal - Arbitrate
Complaint Review: Heritage Auction Galleries / Mr. Doug Norwine
Heritage Auction Galleries / Mr. Doug Norwine3500 Maple Avenue, 17th Floor Dallas, Texas U.S.A.
Heritage Auction Galleries / Mr. Doug Norwine / Heritage Galleries And Auctioneers A Life Time of Memories are Gone With The Wind, Treasured Inheritance vanishes from FedEx box Dallas Texas
*Consumer Comment: William's Complaint is Obviously Libelous
*Consumer Suggestion: The Real "Ripoff"
*Consumer Comment: Heritage Is An Honest Company
*Consumer Comment: Auction house issues
*Consumer Comment: Never had a probelm with HA
*Consumer Comment: Is this a pattern?
*Consumer Comment: Heritage,
*Consumer Comment: FRAUD CHARGES ARE SUSPICIOUS and OVERBLOWN
*Consumer Comment: Heritage Auction an internet pawn shop
*Consumer Comment: Concerning Doug Norwine
*REBUTTAL Individual responds: Unfounded defamation of character
*Consumer Comment: Norwine Lies, Shills, Slanders Competitors
*Consumer Comment: NORWHINE CAN'T BE TRUSTED AS EVIDENCE SHOWS HE IS A LIAR
*REBUTTAL Individual responds: Rebuttal from Doug Norwine
*REBUTTAL Individual responds: Rebuttal from Doug Norwine
*REBUTTAL Individual responds: Rebuttal from Doug Norwine
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Heritage Auction Galleries, located in Dallas Texas is the subject of this Rip-off report. The Director of Music and Entertainment Memorabilia for Heritage Galleries and Auctioneers is Mr. Doug Norwine. I will present the evidence that will prove, beyond the shadow of a doubt that Mr. Doug Norwine lied to me. It also appears that Mr. Norwine was responsible for misrepresentation as it relates to my deceased grandmother being in the movie Gone With The Wind.
My grandmother was Miss. California in 1935 and then she became a Hollywood movie actress. She had a fantastic collection of movie star photographs. I had fantastic 11 x 16 and 8 x 11 inch autographed photographs and snap shot pictures. I had snap shots of my grandmother with the original Three Stooges, Betty Grable and many others. I had a full two page newspaper article that was all about my grandmother. This same two page newspaper article had a picture of Bing Crosby with his arm around my grandmothers waist. How cool is that? I sent my only copy to Mr. Norwine, it was totally priceless.
I had pictures of my grandmother in costume on the movie set for China Seas which stared Humphrey Bogart. I had snap shots of Carol Lombard on the motion picture back lot. I had 11 x 16 inch photographs signed of Jayne Wyman (President Ronald Regans first wife), Ann Southern, Florence rice, and many many more!
I had original Gone With The Wind movie stills, my grandmothers Motion Picture Employee identification card, and many original photographs of movie stars from the 1930s and 1940s. The vast majority of these photographs had a personalized note or wishes in addition to the signature of the movie star.
Mr. Doug Norwine claims he personally signed for the FedEx box, but that is not the truth. I have proof that Mr. Doug Norwine lied to me.
I spoke to Mr. Doug Norwine late in the afternoon on 2\16\2006. He said the deadline to have my parasol included in their upcoming auction catalog was the very next day.
Mr. Doug Norwine asked me to send my photograph and newspaper collection with my parasol. He said that these collections would support the authenticity of my parasol being used in the movie Gone With The Wind.
The box went FedEx overnight from California to Texas. Mr. Doug Norwine said he signed for the box and opened it himself. He said the photographs and newspaper articles were not in the box.
Photograph and newspaper collections do not just selectively vanish from sealed FedEx boxes while in transit.
Thank God I took pictures of my photograph collection right before I mailed them to Mr. Doug Norwine.
I put the photograph and newspaper article collections in the box. They had to be there when the box was opened.
The FedEx Track Shipments Detailed Results printout that I have shows a person with the name of S.MCCLENNY signed for the box on Feb. 17, 2006 at 9:03 AM. The tracking number is 841186856634.
I called FedEx to inquire about the possibility of there being a mistake about who signed for my box. FedEx said there was no mistake. The FedEx customer service person that I spoke to said that a person with the name S.MCCLENNY signed for the box, not Mr. Doug Norwine.
Someone is lying. Either I lied about putting the photograph and newspaper collections in the box with my parasol and continue to do so by virtue off writing this rip off report or Mr. Doug Norwine is lying.
I am telling the truth. I am not lying. I will go take a lie detector test today and be happy to have anyone that is interested witness it.
I personally put my parasol, the photograph and newspaper collections into a plain brown box that I found around the duplex my wife and I were renting. I taped the box closed and took the box to the closest FedEx office. I personally witnessed the FedEx employee weigh the box, fill out the FedEx USA Airbill, attach it to the box, and then put my box with all the other boxes waiting for the next and last pickup for that day.
Why did he lie to me? What did or does he have to hide from me? Not only did he lie to me but, he adding insult to injury, told me, half laughing as he spoke his words, to look around my house. He said I might find my photograph and newspaper collection in a drawer.
I could not believe the audacity, the cold hearted tone of voice, and unprofessional behavior. I was being ripped off, lied to, and insulted by a man who I had previously thought must be trustworthy. How wrong I was. I should have listened to my wife! She told me not to send my photographs and newspaper articles to Mr. Doug Norwine.
Are all the essential elements of a Bad Faith law suit present? Grand Theft?
I am 47 years old. I was diagnosed with Parkinsons disease 7 years ago. I was an Immigration Information Officer for the Federal Department of Justice for 4 to 5 of the last 6 years. My hands and head started to shake more and more. I had to take a medical leave from I.N.S. I.N.S. is now called C.I.S.
There are some memory issues as Parkinsons disease progresses. I might go upstairs and then once there, forget why I went upstairs or forget the name of a meal that my wife has cooked 100 times but I did not forget what I did with my treasured inheritance. I know exactly what I did with it, when and where it was the last time I saw it.
The last time I saw it was when it was in the box that had a FedEx USA Airbill with Doug Norwine listed as the recipient, Heritage Galleries & Auctioneers as the company, and 3500 Maple Avenue, 17th floor, Dallas Texas 75219. I am listed as the sender, William ; I now live in Coalinga, California.
How can anyone trust anything Doug Norwine says anymore? Once it is established that he lied to me, doesnt he earn the loss of any and all creditability?
If I was Mr. Steve Ivy, the CEO or Mr. Greg Rohan, the President of Heritage Auction Galleries, I would ask or tell Doug Norwine to go take a lie detector test TODAY. If he has not lied and if he has no knowledge of my missing collections, he should have no problem taking a lie detector test TODAY!
I can not prove that he took my collection, but I can prove that he lied to me about who signed for the box. Why did Doug Norwine lie to me about signing for my box? What was Doug Norwine trying to hide from me, his customer; from me, Heritage Auction Galleries customer?
How can anyone trust anything he says anymore?
One thing for sure is that Mr. Doug Norwine lied to me several times. Another thing for sure is that my inheritance did not just vanish from the FedEx box. Captain Kirk or Spock did not beam them up out of the box and leave the parasol?
Now my inheritance, that I estimate the value to me to be over $30,000 is missing.
Since things like that dont just vanish, they have to be physically in someones possession, and the question is in whose possession. Perhaps they are in S.MCCLENNYs possession.
I am ready to go take a lie detector test today
I believe that I would have gotten 10 to 100 times more than the $650.00 that it finally sold for in their auction. Mr. Doug Norwine cost me big time.
The auction catalog stated that the owner of the parasol was in the movie Gone With The Wind. I never told Doug Norwine that my grandmother was in the movie, so who gave the advertising copy to go with the picture in the catalog?
Where is my photograph collection and articles collection?
I want them returned, no questions asked
This report was posted on Ripoff Report on 09/03/2007 01:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Heritage-Auction-Galleries-Mr-Doug-Norwine/Dallas-Texas-75219-3941/Heritage-Auction-Galleries-Mr-Doug-Norwine-Heritage-Galleries-And-Auctioneers-A-Life-272010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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