• Report: #610222

Complaint Review: Home Depot Credit

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  • Submitted: Fri, June 04, 2010
  • Updated: Fri, June 04, 2010

  • Reported By: Karl — Blanchard Idaho United States of America
Home Depot Credit
PO Box 653000 Internet United States of America

Home Depot Credit Home Depot Home Depot STOLE $2.00 from payment in attempt to gain $30.00 interest fee. Dallas, Texas /Columbus, Ohio, Internet

*Consumer Comment: Something does not make sense..

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                                                                                       June 03, 2010
We received a bill on June3 2010.The statement shows in two different areas that $300.00 was paid.Actual payment made was 70cents over the full payoff.The Home Depot saw fit to change the amount paid to make it appear $1.30 short of full amount.In this manner they claim the interest owed would be around $30.00.The payment of course would have to be made in full by June4 2010.Again we received the statement on June 3rd 2010.We made a fast trip to town to make certain we paid an additional #2.00 on the account and stop their extortion attempt. 

So now it seems they have in their midst at least one thief who rather than work for a living prefers to steal funds from those of us that actually"earned" the things we have.

Here is a "close" letter sent to "The Home Depot"on June 4th 2010

Please review the past several statements for account #XXXX XXXX XXXX XXXX in the name of XXXX XXXX.You will find within the statement for the month of May we paid $300.00 on this account but were credited for only $298.00 under the section titled"Promotions".Who stole the other $2.00 ?This appears to be the typical Bank/Credit Card Co.lame attempt to extort additional monies from consumers under the  guise of an "insufficient timely payment" scam.We can only hope your game will  result in is a class action lawsuit against The Home Depot.How many customers do you suppose have had their money stolen by you so far?

We can NOT nor will we deal with thieves in any way.So IF there is a way,we hope you find the person(s)responsible and send them back to the unemployment line.Until such time we are notified of this we will never use your stores again.

This report was posted on Ripoff Report on 06/04/2010 07:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot-Credit/internet/Home-Depot-Credit-Home-Depot-Home-Depot-STOLE-200-from-payment-in-attempt-to-gain-3000-610222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Something does not make sense..

AUTHOR: Robert - (U.S.A.)

If the full payoff balance was only $299.30 why did you pay $300?

Why would they only credit you with a $298 payment if it would be a fairly simple thing to verify that you would have proof of your $300 payment.  Especially with the fact that it shows you paid $300.

So what did they say when you asked them where the "missing" $2 was?

Just seems like there is more to this story than you are saying.

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