• Report: #565371

Complaint Review: Homecenter

  • Submitted: Sat, February 06, 2010
  • Updated: Sat, February 06, 2010

  • Reported By: Lorraine — Delanco New Jersey United States of America
303 Merrick Road, Suite 402. Lynbrook, New York United States of America
  • Phone: 212 257-6990
  • Web:
  • Category:

Homecenter World - HomeCenter I received another customer order, cld homecenter,hung up on me, e-mailed requesting telephone to fix. Never up to today have they called Lynbrook New York

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Jan 5, 2010 ordered Blanco BlancoDiamond Kitchen Sine 2 bowl Model 400197 cafe-brown, charged to my visa.  1/22/10 recived package address to me, when opened it was the wrong product.  Checking the invoice I found it belonged to a different customer.  I immediately called 212 257-6990. order #554551896 Return @2729

1st prompt I hit said "mailbox full".  2nd call disconnected me. 3rd call t/w someone who said they couldn't help me, put me on hold, I waited 5-10 minutes and hung up. These are all toll calls.  (no 800 # which should have give me a clue to what I was dealing with.

On 2/04/10 I sent a long, detailed letter to them register with return signature.

Next cancelled order.  Sent e-mails reqested a telephone call.  This has been going on for two weeks now.  I have sent many,many request to talk with them.  All ignored!!

As of yesterday, 2/05/10, They are now blocking my e-mail.  I am so frustrated trying to work with this company - I think they are a fraud.

Help Me Please.  All I want is the sink I ordered and for them to send me Postage Paid Mailing labels (for 3 items I received) with them making pick up arrangements, so that I can return the incorrect order.  I refuse to pay to have them shipped back.

This report was posted on Ripoff Report on 02/06/2010 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Homecenter/Lynbrook-New-York-11563/Homecenter-World-HomeCenter-I-received-another-customer-order-cld-homecenterhung-up-on-565371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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