- Report: #335112
Report - Rebuttal - Arbitrate
Complaint Review: Hostway
Hostwaywww.hostway.com Internet U.S.A.
Hostway Set up an account without permission, threatening collection companies & creditbureaus, Chicago Internet
*Consumer Comment: Same thing here...Account closed 3/27/08 won't let me zfer domain until I pay $500 NOT owed
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It took three months for them to change the nameservers for our domain. A month after this they tell us that somehow we know owe them over $1000 for some account they set up surreptitiously and that we never contracted with them.
I have contacted their abysmal billing department with numerous emails, and eventually had to phone. Explaining the situation they refused to talk about the issue, and when I continued to state my case they cut me off. I have been cut off by them in this way three times.
Now they are threatening to send our details to a collection agency and credit bureaus. My final email to them was that if they pursue such sanctions as we dispute this issue, then we will be forced to sue for libel.
Has anyone else suffered the underhanded practices of this company?
This report was posted on Ripoff Report on 05/28/2008 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hostway/internet/Hostway-Set-up-an-account-without-permission-threatening-collection-companies-creditbur-335112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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