- Report: #588346
Report - Rebuttal - Arbitrate
Complaint Review: INNOVATIVE MERCHANT SOLUTIONS
INNOVATIVE MERCHANT SOLUTIONS26520 AGOURA RD CALABASAS, California United States of America
INNOVATIVE MERCHANT SOLUTIONS Hard Inquiry Credit Check without Permission! Hidden Fees, Terrible Service! CALABASAS, California
*UPDATE Employee: Fair Credit Reporting Act
*Author of original report: File a Complaint with the Authorities!
*Author of original report: You're joking, right?
*UPDATE Employee: Terms and Conditions of Agreement
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And then I found out that they ran a Hard Inquiry credit check, without ever bringing it to my attention, asking my permission, or even bothering to notify me in any way? it brought down my credit by 12 points. Not a huge deal, necessarily, but the fact that they snuck it in to the TOS fine print makes me sick! I NEVER gave them permission. They are very shady, under the table, and incredibly rude on top of it all. I canceled my service and strongly recommend you NOT to do business with them. They WILL hide things from you, "forget" what you signed up for, and offer you some of the worst customer service I've ever had the displeasure of experiencing. There are far better, honest companies out there than these guys. If you value integrity in your business, go elsewhere!
This report was posted on Ripoff Report on 04/01/2010 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/INNOVATIVE-MERCHANT-SOLUTIONS/CALABASAS-California-91302/INNOVATIVE-MERCHANT-SOLUTIONS-Hard-Inquiry-Credit-Check-without-Permission-Hidden-Fees-588346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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