- Report: #194483
Report - Rebuttal - Arbitrate
Complaint Review: Integretel - Infoservices900.com
Integretel - Infoservices900.cominfoservices900.com Internet U.S.A.
Integretel - Infoservices900.com ripoff Possible dialer virus results in $40 phone bill charge Internet
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It is likely that the Information Services program was quietly installed by a virus. I have read several reports on this website where a virus was detected on a users computer at the same time that the $40 phone charge was assessed. My computer was infected by a nasty virus in March this year. The $40 charge was billed on March 12.
I told the Integretel representative I would not pay and I presented my argument about not agreeing to any agreement making me responsible for a $40 charge. I told her I suspected it was a virus which dialed the number and installed the program, if anything. She offered to reduce the charge by 50 percent. I told her I was still not going to pay anything. Quiet easily, she offered to refund the entire charge.
This report was posted on Ripoff Report on 06/02/2006 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Integretel-Infoservices900com/internet/Integretel-Infoservices900com-ripoff-Possible-dialer-virus-results-in-40-phone-bill-ch-194483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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