• Report: #1078380

Complaint Review: Iowa Steak Company

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  • Submitted: Fri, August 23, 2013
  • Updated: Fri, August 23, 2013

  • Reported By: oclare2043 — Cedar Rapids Iowa
Iowa Steak Company
Grimes, Iowa USA

Iowa Steak Company What kind of meat is this?? Grimes Iowa

*Author of original report: I Stand By My Original Complaint

*UPDATE Employee: Sorry for the inconvenience

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A couple of weeks ago "Heather and Mike" came to our door saying they had Rib Eye steaks for $3/pound.  They told us one of our neighbors ordered 6 boxes but their credit was denied.  They showed us the contents of a case which contained an assortment of "steaks."  They told us it normally sells for $389 but since they do not want tor return to Grimes with the meat they would make a special deal and sell it for $137 plus tax.

The first "steak" that we tried were the Rib Eyes.  It did not look like any kind of Rib Eye that I have ever grilled.  The mead did not turn brown as I was grilling it but it looked more purple.  We looked at other items in the assortment and both wondered what kind of meat it really is.

Buyer Beware!!  I am going to find an experienced butcher and have him take a look at it to determine what it really is.  Also I will call the USDA to find out if this meat has ever been inspected.

 


This report was posted on Ripoff Report on 08/23/2013 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Iowa-Steak-Company/Grimes-Iowa/Iowa-Steak-Company-What-kind-of-meat-is-this-Grimes-Iowa-1078380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

I Stand By My Original Complaint

AUTHOR: oclare2043 - ()

Why did it take over a month to respond to this complaint?  Yes, you do sell "Iowa Steaks" in other states.  I have also seen complaints from people in Michigan and Tennessee.  The "steaks" are poor quality and the only way that I would be happy is to have someone pick them up and give a full credit.

The story about one of your regular customers not having enough room on their credit card is suspicious.  When I gave them my credit card, they only made an impression of it.  They did not call anyone.  It is a good story.

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#2 UPDATE Employee

Sorry for the inconvenience

AUTHOR: IA Steak Mgr - ()

Hello,

     I am sorry that you had an issue with a purchase that you made through our company.  Mike and Heather are employees of mine and sometimes they will stop at one of their regular customers homes when doing deliveries.  There are times when their customer does not have room on their credit card or in their bank account.  I am assuming this is what happened the day they stopped and spoke with you.  In regards to the ribeyes, did you contact our office to exchange them out for you?  We guarante Every piece of meat for taste, tenderness, or freezer burn for 1 full year from date of purchase.  Meaning if you do not like the taste, call us up and we will exchange them out for no additional charge.  We have millions of customers across the US and we do everything we can to make them happy in every way possible.  Please feel free to contact me personally.  Call 515-986-1085.  Ask for Frank and I will be more than happy to help you.  Thank you and have a blessed day.   

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