- Report: #722465
Report - Rebuttal - Arbitrate
Complaint Review: Justanswer
Justanswer Justanswer.com Bogus Satisfaction Guarantee none, Internet
Their web site first offered automotive advice to me for $16, then further on wanted a $25 deposit.
Their web site SAYS they charged me $20, but there does not seem to be a way to get the other $5 back, or for that matter any money back.
I've not seem my credit card bill, so who knows what they really charged me.
In any case they claim I "accepted" the automotive advice, and there is no way to get a refund. Some satisfaction guarantee!
I don't understand how they have a BBB rating of A+ when then have literally hundreds of complaints about their charges and guarantee, except that the BBB rates BBB "members" high even with a ton of complaints.
This report was posted on Ripoff Report on 04/26/2011 07:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Justanswer/internet/Justanswer-Justanswercom-Bogus-Satisfaction-Guarantee-none-Internet-722465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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