Report: #722465

Complaint Review: Justanswer

  • Submitted: Tue, April 26, 2011
  • Updated: Tue, April 26, 2011
  • Reported By: ripped-off — Olympia Washington United States of America
  • Justanswer

    United States of America

Justanswer Bogus Satisfaction Guarantee none, Internet

Show customers why they should trust your business over your competitors... purports to offer satisfaction guaranteed, but won't honor it.

Their web site first offered automotive advice to me for $16, then further on wanted a $25 deposit.

Their web site SAYS they charged me $20, but there does not seem to be a way to get the other $5 back, or for that matter any money back.

I've not seem my credit card bill, so who knows what they really charged me.

In any case they claim I "accepted" the automotive advice, and there is no way to get a refund.  Some satisfaction guarantee!

I don't understand how they have a BBB rating of A+ when then have literally hundreds of complaints about their charges and guarantee, except that the BBB rates BBB "members" high even with a ton of complaints.
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This report was posted on Ripoff Report on 04/26/2011 07:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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