Justanswer.com, Andy Kurtzig I had problems logging on to computer saw them on line and stupidly logged. So this guy Richard gives me a new password and hangs up. He did go into my computer to do this but neglected to tell me about additional fee of $39.  San Francisco California

Andy Kurtzig I had problems logging on to computer saw them on line and stupidly logged. So this guy Richard gives me a new password and hangs up. He did go into my computer to do this but neglected to tell me about additional fee of $39. Had I known I would have said no due to I live on SS. Anyway I use the new password and it doesn’t work! But that not the worse he broke into my texts and changed them. That was without my permission. Today I called their office got a run around fro girl answering phone then supervisor did the same. I think the company is a scam and am going to do what ever it takes to hurt the company. I am in the process of getting a full refund. But the reason for the call was to get the password that Richard provided but like I said he altered texts. And those foreigners that one can barely understand. They refused to help me but thankfully my Comcast computer tech fixed it. This is a company of scammers who pray on homebound people and others.