- Report: #1172165
Report - Rebuttal - Arbitrate
Complaint Review: Kozy services
Kozy services11431 Plano Rd Dallas, Texas USA
Kozy services unKozy Services Dallas Texas
*REBUTTAL Owner of company: Problems with the Report
*Author of original report: Update on UnKozy service
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Kozy is a cooling and heating company located in Plano TX, but lately they have only been good for heating things up more. my house had problems with the upstairs unit when we first got here. But what was supposed to be an easy fix took a turn for the worst. it was 100+ degree weather outside and like any typical A/C unit in temperatures like that it decided to stop working and the temperature in the house upstairs began to climb to the 80's. We called Nick over the first time. The A/C worked for about one day then immediately got hot again and stopped working. The second time we had to replace the Freon. After that our cieling fell through where there was some type of leak where the unit was. Turned out the leak had nothing to do with rain nor the plumbing it was the unit. We called Kozy and of course they were not trying to take responsibility for that incident. Not only did the cieling fall exactly where the upstairs unit was located but there was water damage and mold that fell on the carpet and there were no filters. [continued below]....
This report was posted on Ripoff Report on 08/25/2014 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kozy-services/Dallas-Texas-75243/Kozy-services-unKozy-Services-Dallas-Texas-1172165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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