Complaint Review: LL Bean - Internet
- LL Bean Internet USA
- Phone:
- Web: www.llbean.com
- Category: Sporting Goods
LL Bean AKA llbean Warranty Guarantee trick to rip you off Internet
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Bought a rain jacket shell many years ago. The waterproof/breathable liner disintegrated. Called for replacement/refund. Here is their "scam":
They told me that model was discontinued and the equivalent was $110, but to replace it, the new model is $190 (oh, it's upgraded and improved, RIGHT!) So they want $80 extra!!! Like a fool I fell for this scam. I had purchased it online but had no receipt.
Now years later that jacket falls apart. I call them and THE SAME STORY exactly. I realized I was scammed.
I called them back and asked for a supervisor in Customer Service and complained that this is a contradiction, either replace it or refund the $ for the higher (ACTUAL CURRENT) price. They finally agreed with me.
DON'T FALL FOR THIS SCAM, demand a replacement or refund.
This report was posted on Ripoff Report on 06/28/2013 05:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ll-bean/internet/ll-bean-aka-llbean-warranty-guarantee-trick-to-rip-you-off-internet-1062777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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