- Report: #711551
Complaint Review: Lean Spa, LLC
| Lean Spa, LLC 181 Marsh Hill Road
Orange, Connecticut United States of America |
|
Lean Spa, LLC LeanSpa charged my credit card $79.99 X 2 ($159.98) only 7 days after purchasing samples on-line without getting authorization from me. Upset Rachel Ray supported this product. Orange, Connecticut
*Consumer Comment: It is a scam!!!!
*General Comment: Not a Scam as people assume!
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I went on vacation and didn't even try the Lean Spa products before my credit card was charged. I did not authorize another order with Lean Spa. On 03/22/11 (only 7 days after ordering my free 1 month samples) my credit card had 2 charges from Lean Spa for $79.99. A total charge of $159.98. I called Lean Spa and told them that I may have been interested in their product, but won't do business with a company that does business this way. I must admit Lean Spa did take care of the charges immediately.
I also reported this to my credit card company and filed a dispute. They have had my other reprted cases from Lean Spa.
Really Rachel Ray!
This report was posted on Ripoff Report on 03/29/2011 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lean-Spa-LLC/Orange-Connecticut-06477/Lean-Spa-LLC-LeanSpa-charged-my-credit-card-7999-X-2-15998-only-7-days-after-purch-711551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
It is a scam!!!!
AUTHOR: Paula - (United States of America)
SUBMITTED: Saturday, April 02, 2011
#2 General Comment
Not a Scam as people assume!
AUTHOR: Scott - (USA)
SUBMITTED: Wednesday, March 30, 2011
1. TRIAL OFFER GENERAL TERMS AND CONDITIONS
You will have a 14-day trial period (the 'Trial Period') to try our Product. The Trial Period will start after you place your order, and will end at 11:59 p.m. Eastern Standard Time on the 14th day. Upon shipment of your trial supply your credit card will be charged shipping and handling charges for your trial bottle.
Canceling During Trial Period: If you wish to cancel your order within your Trial Period, simply call our Customer Care Department at 800-839-9990 and inform us that you wish to cancel (or visit www.tryleanspa.com/page/returns and follow the prompts on the website to cancel), then return your trial bottle (even if it's empty!) within 30 days from canceling, by the method set forth in Section 3, below. If you cancel within the Trial Period and return your trial bottle within 30 days after canceling, you will not incur any further charges. If you cancel but do not return the bottle, your credit card will be charged $79.99 for a 30-day supply (a second bottle will be shipped to you the day you are billed to complete your month supply). You also are responsible for all shipping charges to return the Product to us.
Automatic enrollment: If you enjoy the trial bottle of the Product and wish to keep it, do nothing and at the end of your Trial Period your credit card will be charged $79.99 for your trial supply, and you will be automatically enrolled in the LeanSpa PROPER Weight Loss System Membership. This means that you will be shipped and additional bottle of LeanSpa on day 15, and in approximately 30 days from the end of your Trial Period and every 30 days thereafter, until you cancel your enrollment, you will be shipped a new 1-month supply(2 bottles) of the Product for the price of just $79.99 per month, with FREE shipping. Shipments and credit card charges will continue monthly until you cancel.
All charges for the Product, including shipping and handling for shipment to you of your trial supply of the Product, will appear on your credit card as LEANSPA 8888399990

