• Report: #492069

Complaint Review: Legacy International, Inc. - Legacy Inmate Communications - Legacy Contact Center Services

  • Submitted: Wed, September 09, 2009
  • Updated: Wed, September 09, 2009

  • Reported By: bopdubop — charlote North Carolina USA
Legacy International, Inc. - Legacy Inmate Communications - Legacy Contact Center Services
10833 Valley View Street, Suite 150 Cypress,, California United States of America

Legacy International, Inc. - Legacy Inmate Communications - Legacy Contact Center Services Unbelievable pay phone rate! Disgraceful! Cypress, California

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I had to pull off the road the other day and make an emergency phone call.  In using a pay phone, I had to make 3 calls to reach the person necessary. The first two calls were unanswered, the 3rd and final call did answer and was less than 2 minutes in conversation. 

I was neither told nor prompted what the charge would be.  It was not listed anywhere, and there were no prompts while placing the call.  Upon viewing my bank account, three charges were applied for $28.05 each!  EACH! A total of $84.15!! Unbelievable! Are you KIDDING ME!!!???!!!

This will not be the last this company hears from me. They cannot be allowed to take advantage of people in need.  Blatant abuse.  Blatant. 

This report was posted on Ripoff Report on 09/09/2009 06:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Legacy-International-Inc-Legacy-Inmate-Communications-Legacy-Contact-Center-Services/Cypress-California-/Legacy-International-Inc-Legacy-Inmate-Communications-Legacy-Contact-Center-Services-492069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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