Jason @ Les Schwab Kirkland WA Jason is covert hostile and falsely accuses customers of lying Kirkland Washington

Jason at Les Schwab, Kirkland WA is covertly hostile to customers. He also falsely accuses them of lying.

I have done business with Les Schwab in several states over thirty years and been a Christian for almost as long. I no other situation have I felt so much like swearing as when dealing with Jason. I even gave him a second chance, and tried working with him again.

The first case I had asked for my old tires to be kept with the car when I bought new ones. They forgot and could only find 3 of them. Then he dug an old dirty one up that wasn't even the same size and said there are my 4 tires. I asked him because he couldn't find the other one, that this one became the right one. He said yes.

The second case I was having difficulty with a vibration in my vehicle when at highway speeds. I was working with the car dealership, and they suggested I have Les Schwab check the balance, which I did. Jason then accused me of making up some vibration story. I invested thousands of dollars trying to solve the situation; it was not a made up story.

Now that I see all the other stories on Les Schwab, I see they have fallen far from the original company I started doing business with; it's time to move on to other tire stores.

Rick
Kirkland, Washington
U.S.A.