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Report: #318012

Complaint Review: Lg Software Innovations - Internet

  • Submitted:
  • Updated:
  • Reported By: portland Oregon
  • Author Confirmed What's this?
  • Why?
  • Lg Software Innovations www.lgsoftwareinnovations.com Internet U.S.A.

Lg Software Innovations Will not communicate if dissatisfied Internet Internet

*Consumer Comment: Please phone 'LG Software Innovations'

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I purchased one software program only to find I had made a mistake. I immediately contacted seller. Seller said if I purchased second software program they would refund first. I followed their directions. After purchasing the second program, my computer would not complete installation and could not verify the software (even though it should have met system requirements as described by seller). I immediately contacted seller requesting a refund. After a few bogus emails, all communication ended with my last two emails left unanswered. I am now left with TWO software programs I cannot use. I have filed two disputes with paypal.

Be wary of this company. There is no phone number or accountability!!

Orbie
portland, Oregon
U.S.A.

This report was posted on Ripoff Report on 03/14/2008 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lg-software-innovations/internet/lg-software-innovations-will-not-communicate-if-dissatisfied-internet-internet-318012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

Please phone 'LG Software Innovations'

AUTHOR: Developer - (U.S.A.)

POSTED: Wednesday, December 17, 2008

I work for a company named Software Innovations, and we have received phone calls regarding the 1ClickDVD program. This is not our product. We are a different company. The company your are looking for is 'LG Software Innovations.'
I did a Whois search of this company and the domain '1clickdvdcopy.com'
Here is what I found:

Domain name: 1clickdvdcopy.com
Administrative Contact:
SilentRegister.com
Richard Lanoszka (admin@SilentRegister.com)
+1.2503869291
Fax: +1.2503869291
620 Toronto Street
Victoria, V8V1P7
CA


These results lead me to 2 other domains 'SilentRegister.com' and 'intelios.com'

Domain name: SilentRegister.com
Administrative Contact:
Silent Register
Richard Lanoszka (richlanoszka@shaw.ca)
+1.2503869291
Fax: -
620 Toronto Street
Apt 302
Victoria, BC V8V1P7
CA


Domain name: intelios.com
Administrative Contact:
Silent Register
Richard Lanoszka (richlanoszka@shaw.ca)
+1.2503869291
Fax: -
620 Toronto Street
Apt 302
Victoria, BC V8V1P7
CA

It looks like the company you are trying to find is in British Columbia, Canada. There is a Support webpage for 1ClickDVD (http://www.1clickdvdcopy.com/support.asp) but I didn't see a phone number there. You might try the phone number used for the domain registration (listed above).

I know that it is frustrating when you purchase a product and need support. But please understand that my company, Software Innovations, has nothing to do with 'LG Software Innovations'. We are 2 different companies. The only reason we know that 'LG Software Innovations' exists is because we get phone calls asking for suppport for their product. We cannot support their product, because we have nothing to do with that company or their product.

Sorry. But I hope you find the information useful.

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