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  • Report: #75338

Complaint Review: Lifekey Healthcare

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  • Submitted: Fri, December 19, 2003
  • Updated: Sat, December 27, 2003

  • Reported By:hutchinson Minnesota
Lifekey Healthcare
Bldg Box 42635 Cinncinnati, Ohio U.S.A.

Lifekey Healthcare ripoff, fraud, Cinncinnati Ohio

*UPDATE EX-employee responds: If the product was worth anything it would sell itself

*UPDATE EX-employee responds: listen up!!! goes to show how people do not pay attention

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I had seen this advertisement on tv...about trying this product Enzyte. It was a free trial product of Enzyte and all it asked for was $4.95 shipping / handling. So I went on the internet to order and gave them my debit card account number to order. It had not stated to join some sort of program.

I received the trial pills, no return address or any other paperwork with the product. I went online to check my checking account and they have a charge for $69.95 from lifekey. I did not order anything but the trial product, haven't received any other pills and didn't order anything from this company except the free trial.

I went to Lifekey on the internet and seen all of these rip off complaints, I was screwed along with all these other people. This company needs to be sued and stopped. It completely illegal and they sell it on tv...it should all be liject. But I guess you can't trust anyone these days. This is totally a scam. I want action against this company....This product doesn't even work either, so its scamming people more ways than one...stop this company, so other people don't have to deal with this too...

Phil
Hutchinson, Minnesota
U.S.A.

This report was posted on Ripoff Report on 12/19/2003 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lifekey-Healthcare/Cinncinnati-Ohio-45242/Lifekey-Healthcare-ripoff-fraud-Cinncinnati-Ohio-75338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

If the product was worth anything it would sell itself

AUTHOR: Lucy - (U.S.A.)

First I would like to say to "Undisclosed" that you are full of it! I am a former employee of Warner Health Care, a sister company to Lifekey, which sells Avlimil. It should be noted that Avlimil uses similar marketing procedures that are causing a lot of problems for consumers. It isn't surprising that both Lifekey and Avlimil are both headed by the same people. They are all family. Steve Warshak is at the top of the pyramid. He is the ultimate scammer.

I resent the fact that so many employees of these companies insult their customers by stating that they should read everything, and are stupid if they do not realize that they are being enrolled in a continuity program. During my employment with WHC I had heard reps outright lie to their customers telling them that they could opt out of the continuity program. Or they completely omitted the fact that there was a program at all. The websites are at best vague about the continuity program and are worded in a way that make consumers believe that it is an option, not mandatory. They do not realize until after the charges have been made that it is mandatory and further find out that there is no return policy so they are unable to return the product and are not reembursed the money they lost. This is even worse for those who use debit cards or checking accounts because NSF fees usually result from an unknown charge. Most of us do not have disposable income!

It also speaks volumes that these companies feel it is perfectly ok to be rude to their customers on the phone. When a customer is treated disrespectfully it doesn't make them want to continue being customers. This is detrimental to your business. In all honesty if you were selling a product that was really worth anything you wouldn't have to use deceptive business practices. The product would sell itself. And you would have true continuity programs because you would have repeat customers. And if you had repeat customers you wouldn't be rude to them because then you would cause a potential to lose their business. Instead your bosses are getting rich quick by targeting unsuspecting customers and getting their money for at least the first continuity shipment which conveniently cannot be returned or reembursed.

And for you employees who are so loyal to these companies you are doing their dirty work while you work for peanuts. In reality the pay isn't too bad. Especially when you take into consideration that you get commission. But think of all the times your pay rate has changed. Yeah, there have been raises but what about when they unexpectedly reduce your hourly rate and reduce commission. It makes it hard to plan for your future. Or make your bills for that matter. It isn't a fair way for a business to treat its employees. It just goes to show you that a disreputable business can trickle down to its employees. Mr. Steve Warshak and his entourage are more interested in the bottom line and they don't care who they take advantage of to line their wallets, not even their loyal employees who defend the dishonesty of thier business. There really are better employers out there. I know because I found one. I am no longer an employee of this company for the simple reason that I couldn't knowingly lie to customers on the phone. I was brain washed by this company for a time but when I realized how unlegit it truly was I found another job as quickly as I possibly could.

Good luck to all of you who were scammed. I hope you can successfully bring this company and all its sister companies down and get your money back. And to all you employees out there, good luck finding another job. You will be so much better off!
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#2 UPDATE EX-employee responds

listen up!!! goes to show how people do not pay attention

AUTHOR: Undisclosed - (U.S.A.)

First of all it just goes to show how people do not pay attention.Lifekey offers a $4.50 free trial not $4.95 or $3.75 or another made up total.We do offer a free trial meaning when you call a disclaimer is not only read to the customer at time of sale but we also put info on bottle and send a broschure out with every order so somehow someway you are notified that you are put on a continuity program.We do not do this to take your money it a product that you do have to keep taking every day for 90 days to get the maximum benifits if you have taken enzyte before then you do know that a one month supply is about $72.85 not only do you get a 60 day supply for a discounted price but you also achive all benifits at the discounted price when you order off the website there is a disclaimer that also informes you about the continuity program it is stated right before you place an order this has been on the site for about 10 months now don't be mad at our company just because you didn't read the information i mean,if i was putting an oral supplement in my body i would make sure i have read every piece of information provided to me and like they say nothing in life is free!!
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