- Report: #201608
Report - Rebuttal - Arbitrate
Complaint Review: Litton Loan Servicing LP
Litton Loan Servicing LPLoop Central Drive Houston, Texas U.S.A.
Litton Loan Servicing LP call center employee angry about how they are ripping off customers Houston Texas
*Consumer Comment: Inside help would be great!!!!!!!
Litton sends out a bill every month (so they say) that says the late fee date is the 17th. To most people that means on the 18th you are charged, no at midnight on the 16th you are charged a late fee. I really dont enjoy getting cussed out by people who still have 2 weeks to make a payment for free. Litton charges a 9.99 "processing" fee for a phone payment. The fee is not to process the payment. The fee pays my bonus for collecting the payments.
If anyone is serious about taking this company down let me know because I am on the inside and can help get the information you need. I work "for" Litton and represent them everyday on the phone but I am not allowed access to the account so that I can help the people I am calling and giving problems to. I have no clue how this company has stayed in business as long as they have. Every day i dread going to work because I know that I will be treated like shit and have to take it so I can keep food on the table.
As an "employee" of Litton I myself and trying to get the resources together to take down this monster myself. For more information about the illegal practices that are going on in the "satelite" office in TN, do some digging around for Advance Call Center Technologies. We employee "agents" for: Litton Bank of America MBNA Saxon AT&T Sprint Dell and several others that I am not allowed to know about. Something has to be done to stop the horrible conditions that I work in and the way I am forced to treat good people who just want to own their own homes. I will help in any way I can. Also if you are with Ocwen or Option One you are not safe as they have a contract with LLS to sell your mortgage and not let you know about it.
Pissed off employee of "Litton" at ACT, Johnson City Tn
This report was posted on Ripoff Report on 07/17/2006 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Litton-Loan-Servicing-LP/Houston-Texas/Litton-Loan-Servicing-LP-call-center-employee-angry-about-how-they-are-ripping-off-custome-201608. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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