• Report: #1127380

Complaint Review: Luminous skin care products

  • Submitted: Fri, February 28, 2014
  • Updated: Fri, February 28, 2014

  • Reported By: Not a push over — Georgia Florida
Luminous skin care products
, Select State/Province USA

Luminous skin care products INTERNET SCAM FREE SAMPLE Internet

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Company offers sample of two different facial products at the cost of shipping only.  Then cancel after 14 days.

PROBLEM: First of all, I didn't receive any samples in the mail. Thought they were coming, waited. Got charge 2 charges for$5.00 (shipping)

NEXT PROBLEM: Got charged 2 charges on my account, one for 89.00 and one for$84.00. No product sample,  no additional product. Just charges to my account. I never authorized additional charges, never said I wanted anything further..  Never got anything further.

Called company,  they said I would have to dispute with post office, they said I never canceled after 14 days, they said they can't refund, they said they can't get their manager they are in a meeting, they said I wouldn't get manager later either. 

They even said, Oh you may have thought you were just getting sampkes, not a monthly charge. Ummmm yeah you think so. Pretty sure they take a lot of complaints.

They are TOTAL SCAM. They will continue to charge your account. I had to change my debit card that I used for the "samples"


This report was posted on Ripoff Report on 02/28/2014 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Luminous-skin-care-products/Select-StateProvince/Luminous-skin-care-products-INTERNET-SCAM-FREE-SAMPLE-Internet-1127380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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