MAACO AUTO BODY 6050 LAWRENCEVILLE HWY 29
TUCKER, Georgia United States of America
MAACO AUTO BODY ''I CAME IN WITH A WRECKED CAR AND LEFT WITH LEMON PAINT/REPAIR JOB..THANKS FOR NOTHING MAACO'' TUCKER, Georgia
*Consumer Comment: Steve's Comments
*Consumer Comment: You get what you pay for
*Consumer Comment: You got exactly what you paid for!
0Author 3Consumer 0Employee/Owner
well i had a minor wreck on a monday morning here in dekalb county,ga and boy did that shake me up cause it couldve been avoid if only i hadve seen the big pole at walmar in front of me, so anyway after getting over the initial shock of things i went home and observed the full damage and as to how i was gonna recover from this, so i knew i had to either disregard it and let the car sit, sell the car, or get it fixed, and with the lil monies i had been saving over the years i decided to take it MAACO, i just felt that this was the right place to go since im always seeing their commercials and the low prices they offer,especially the sells....but anyway i slept if off that day 2/7/11 to think things over completely and by tuesday morning 2/8/11 i decided to take a drive to MAACO in tucker because i called and a lady told me that they were still doing the $249 special, so when i arrived there in tucker,ga i was met by ROMELL,(at the time i thought he was the owner) and he say my car and full extent of the minor damages and i told him i just wanted the car painted and he said your gonna get your car painted even with the doors/side view mirror being dented and ripped off, i said yes,cause i told him i couldnt afford to spend big money, so he said look how bout this i will paint your whole car knock all your dents out ur driver door, replace the left front bumper, the right side mirror and ford front grill for a lil over 780$ and i thought that was great and so i came back later and brought my car to them that afternoon and his worker JIM dropped me off at the busline to get me back home and no one including the owner never called my house once to let me know what was going on with my car,during the week that my car was there, i was the one inquiring about what process was being made on my car and my last verbal conversation with romell he stated that my car would be ready that monday2/14/11.okay so i was patient and when monday came i called around 3pm and romell said they will start painting my car that same day and that i can pick up tomorrow and i asked him are you gonna call me to let me know to come down there?he said yes and when tuesday got there, i gots no call at all, dam i was heated, so wednesday finally came 2/16/11 and i called to the shop early that morning around 8:30am and romell answered and i told him im coming to pick up my car regardless if theyre through or not cause i dont like the way they dont communicate with me and he said to me ' oh your car is ready,it was ready yesterday', i told him you shouldve called me yesterday and said to come get it , so anyway i gots on the marta bus and met him near tuckers walmart where the bus stop is and him and his driver picked me up and took me back to their MAACO and as we were driving i ask him am i go be happy with the work you all done, he said maybe a lil and i looked at him like he was crazy then he said he was playin, so once at MAACO i waited for my car to come around for about 15 minutes and dont you know when i first seen my car that there was white spray paint on all four of my tires and when i opened my car door i had specs of paint on my floors, seats, brakes and gas petal, side doors, man i was about to snap and kick some butt i told them they best to get this shit off my car and tires before they be buying me another car, i realized then that i had made one of the biggest mistakes of my life and that MAACO is a terrible place to take you car to and that i would not refer anyone to any MAACO ever,ever,ever! I paid for my services and then took my car home and looked at it for a few days and noticed that there were white paint on both side view mirrors from the car paint job and so when i showed up that same week on friday 2/18/11 the owner happened to be there and i was being snubbed off like i was a nobody so i started loud talking and saying in front of other customers that i would never come here again not even under my paint warranty because they do crackhead work and that i want this dam paint of my side mirrors today! i said i paid money to get my car service just like the rest of these people standing in your shop, so he got someone to wipe it off, but now the ever going problem is that the left side view mirrow is becoming detatchec from the car in slow paces,its very noticeable when you look at it and the owner explained to me on 2/23/11 when i took it to him to calmly talk about a resolution(before i involve the news media/lawyers)that well he see what is wrong with it and that they dont fix the inside of the car and the broken part of my side mirror is missing parts where the screws are to go, and that he will order that for me to make it fit firmly to the car like it should and i showed him my front ford grill sign and how part of it comes unattatched while im driving and i have to push it back into place and im dam pissed about that cause all these parts that are messing up i purchased them new,now if by monday 2/28/11 he dont have his order with no progress then imma still keep it moving with the media and lawyers, cause these people shouldnt be in business with there fake award plaques and entry level painters who it seem like they hired at the labor pool or home depot while shopping.
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