- Report: #63925
Report - Rebuttal - Arbitrate
Complaint Review: Magazine Service Center - AKA, Synapse Group
Magazine Service Center - AKA, Synapse Group4 Highridge Park Stamford, Connecticut U.S.A.
Magazine Service Center, AKA, Synapse Group Credit Card/Consumer fraud ripoff!! Beware!You sign up for 6 months free then they continue to charge your credit card yearly "renewing" w/o your permission. Stamford Connecticut
*Consumer Suggestion: Not a rip-off, but.......
They explained to me, once I got someone from the company on the phone, that they sent me a postcard that stated "if you do not respond by sending this postcard back cancelling the subscription, they will go ahead and charge your credit card for the yearly renewal."
Well, I never received this postcard. I consider this fraudulent. This is not what I would consider consent!
Check your credit card statements closely, it gets worse. I call the # listed on my credit card bill next to this charge and an automated phone system picks up and tells me, "the best way for me to look up your order is with your credit card number." The audacity!!
Well, don't hang up. If you say "no" to the automated voice questions then press "zero" eventually you do get connected to a live person and they will remove the bill from your credit card. I will of course be watching closely to be sure this is done! Please beware!
This report was posted on Ripoff Report on 07/17/2003 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Magazine-Service-Center-AKA-Synapse-Group/Stamford-Connecticut-06905/Magazine-Service-Center-AKA-Synapse-Group-Credit-CardConsumer-fraud-ripoff-BewareYo-63925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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