• Report: #485712

Complaint Review: McDonald's Restaurant

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  • Submitted: Wed, August 26, 2009
  • Updated: Tue, May 15, 2012

  • Reported By: Greg — Fond du Lac Wisconsin USA
McDonald's Restaurant
S Military Ave. Fond du Lac, Wisconsin United States of America

McDonald's Restaurant Discrimination, Intimidation, Threatening, Rude Fond du Lac, Wisconsin

*Consumer Comment: I disagree....

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What the heck? Here I am minding my own business in a McDonald's drinking my coffee, and the "manager" comes up to me and tells me that there is a "2 hour limit" and that if you are here longer than that you are considered loitering unless you purchase something.
 
Well, I DID purchase something, and I had a left over sub from Cousin's Subs, and I was saving it for supper, and this woman tries to say that "you have competitors food in here". I said it was none of her business and I was saving that for later actually, and it was not being consumed here. So, if she wanted, I could cram it in my computer bag with my laptop and crush my food and get mayo and crap all over my computer, or, leave it in the bag on the chair next to me. 
 
So, after she said her spiel, I went up, ordered ANOTHER coffee just to shut her up. Then I asked her for the OWNER'S name and number. She got all indignant, and said she would be GLAD to give it to me and she will "tell him (the owner Chuck) that I have competitor's food in the restaurant".
 
I told her I am here everyday for breakfast, and I come in for coffee several times a day. I asked her politely if her concern about loitering was more important that customer retention and loyalty, or was it more important to take a shot at me and imply that I'm some sort of loitering bum? She said "I never called you a bum". I said "look, you implied it, your comments were unecessary, and your attitude was rude."
 
I also told her I KNOW the owner because the company I worked for currently insures all of his McDonald's restaurants throughout the Fox Valley Area, and I'm sure it will be a pleasure to talk to Chuck again. She turned red from panic, and said, just like a Nazi at Nuremburg Trials, "I was just following rules, I was just told by the previous shift manager that you were here since noon." I said, No I wasn't, go check your cameras." She said "can I get YOUR NAME THEN?" I said "No, you cannot, good bye!" and went and sat down with my 2 hour limit coffee.
 
This is why this stupid, loser, one horse, hillbilly town stinks and I hate it. This is just more proof that people here in Fond du Lac have impossibly tiny minds. They don't care about customer relations, they "are just following orders" like the good little Nazi drones that they are.
 
Why does someone have to take a shot at me like that? They didn't discriminate against the 3 grey haired old ladies cackling up a storm who were there before I came in and who just barely left before I was attacked by this psycho manager.

This report was posted on Ripoff Report on 08/26/2009 03:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/McDonalds-Restaurant/Fond-du-Lac-Wisconsin-54935/McDonalds-Restaurant-Discrimination-Intimidation-Threatening-Rude-Fond-du-Lac-Wiscon-485712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 Consumer Comment

I disagree....

AUTHOR: Lee Majors - (United States of America)

I will not drone on about this issue as the person above me has, however I will say this:

This McDs is a stone's throw away from my house and I go there probably a bit more than I should. When I do, the people there are EXTREMELY nice. The people that work the morning shift have been working there for a very, very long time, and actually get to know the regulars BY NAME. When they say "Have a great morning", they say it to me as though they really mean it, and I reflect on that EVERY TIME I DRIVE AWAY.

In short, I am sorry that the OP had a bad experience, and just know that everyone has bad days, and bad moments that I am sure they would like back.
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