- Report: #197542
Report - Rebuttal - Arbitrate
Complaint Review: Mckenzie Scott, Mckenzie / Scott Partners
Mckenzie Scott, Mckenzie / Scott Partners7979 East Tufts Avenue, Suite 1450 Denver, Colorado United States of America
McKenzie Scott Review Scam | Complaints Investigation: McKenzie Scott to make things right with customers. Committed to customer satisfaction & success McKenzie Scott ensures that all clients get the highest level of service and support. Feel safe, confident and secure when doing business with McKenzie Scott
*UPDATE: Rip-off Report Investigation - McKenzie Scott to resolve any and all issues, commitment to 100% customer satisfaction -commitment to provide excellent customer service - safeguards for their clients -consumers should feel secure when doing business with McKenzie Scott.
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To date, McKenzie Scott has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. McKenzie Scott proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business. Over time and since becoming a member, McKenzie Scott has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that McKenzie Scott is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever McKenzie Scott remains committed to customer satisfaction and gets our top Verified Safe endorsement.
Rip-off Report Investigation: When McKenzie Scott first contacted Rip-off Report, we realized that they had a strong commitment to resolving any client issues that come to their attention. They have stated to Rip-off Report, that they strive for 100% total customer satisfaction, and have for years. If for any reason you are not satisfied with their services, they will work to immediately resolve any issues.
Their service agreements are in plain language and spell out precisely what they do and don't do. All of their services include money-back, satisfaction, and performance guarantees. To ensure your satisfaction they also perform quality checks throughout client searches. You may review your service expectations and written service evaluation which were part of this process. They will provide copies to you.
After talking many times with executives from McKenzie Scott, Rip-off Report has come to the conclusion that they value each and every client, and welcome any feedback that helps them service their clients better. Rip-off Report realizes that businesses selling intangible services will receive complaints more so than when a consumer buys a tangible item, as they are selling you a service to help you better your chances of landing that new career of your dreams.
We all get buyer remorse from time to time. McKenzie Scott has been in business for years with thousands of successful clients to their credit.
Remember, Consumers can feel safe confident & secure when doing business with any member of Rip-off Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program .. If you have any issues whatsoever.. email executives at [email protected] and can copy us at [email protected]
Read more about our investigative Report on McKenzie Scott and their commitment to consumer satisfaction.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
Mckenzie Scott, Mckenzie / Scott Partners waste of time and money, tells you what you want to hear, puts themselves in drivers seat, goes nowhere blaming you Denver Colorado
I wish I had found this site earlier. I have not looked for a job in almost 10 years and was apprehensive about my job search.
I was lured to McKenzie Scott by suggestions using them I would have access to the "hidden job market" and be able to rely on their expertise in career guidance, resume writing, etc.
I expected a relationship with a team who would aggressively work with me. Instead what little feedback I got was feedback from companies (confused about Colorado post marks on my letters among others). I also expected help with interviewing and negotiating.
It turns out their expertise is about trial and error and you doing the majority of the work and paying exhorbantely for the privilege.
In the 6th week of my campaign my marketing director suddenly left the company, which coincided with my rising concern about the complete lack of action from my campaign. A new and "more seasoned" marketing director was assigned to me and she immediately suggested we redo my resume and cover letters. Unfortunately that was the only immediate action besides taking my money. Everything else is hurry up and wait situation.
Bottom line is if you have $7500 to blow on resume writing and postage, don't mind being treated like just another account, and have months of money to see you thru until your next job this is the company to handle your next career change.
All this may sound like sour grapes of an unsatisfied customer but consider this. Why would a reputable company make you sign an agreement not to reveal the nature of the agreement, services and clients? I submit its fancy lawyer subterfuge to shield McKenzie Scott. It makes sense that McKenzie Scott maintains your confidentiality but not allows you to speak negatively or positively does not unless there is something to hide.
My advice is to search for a local solution that does not have the negative feedback McKenzie Scott does.
E Corona, California
This report was posted on Ripoff Report on 06/22/2006 12:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mckenzie-Scott-Mckenzie-Scott-Partners/Denver-Colorado-80237/McKenzie-Scott-Review-Scam-Complaints-Investigation-McKenzie-Scott-to-make-things-righ-197542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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