Metro pcs r off national Nationwide

Month after month, when trying to pay my bill online the site does not work. You pay less if you pay online. The telephone number the site directs you to does not work. Most of the time the payment options on the phone does not work. When it does you are charged  fee. I have spent, literally, hours trying to talk to a human. And when u do they are no help. Just imagine if they are forcing a million people to pay that extra fee each month they are making millions of dollars .  Most people probably will not report  it because it  is to difficult ro reach a human. People may think..well, its not a lot of money and blow it off. But multiply that by thousands and thousands and they make out like the theIves  they are. What a scam.