- Report: #864856
Report - Rebuttal - Arbitrate
Complaint Review: Metropolitan Adjustment Bureau, Nate Nahmias and Jeff Sherman, Public Adusters
Metropolitan Adjustment Bureau, Nate Nahmias and Jeff Sherman, Public Adusters16530 Ventura Blvd Ste 309, Encino, CA 91436 Internet United States of America
Metropolitan Adjustment Bureau, Nate Nahmias and Jeff Sherman, Public Adusters REAL THIEVES! Internet, Internet
*REBUTTAL Owner of company: Disgruntled Former Employee
*Consumer Comment: Beware
*Author of original report: Settled Matter
*General Comment: I feel your pain!
*REBUTTAL Owner of company: Do Not Hire Them
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We hired our Public Adjuster Jeff Sherman from Metropolitan Adjustment Bureau because he said he had extensive experience handling fire insurance claims with State Farm. We had suffered a significant fire that destroyed our home in October 2011 -- but a much greater disaster for us than the fire itself was that we hired Metropolitan Adjustment Bureau.
Our experience with the Public Adjuster was too horrible and shocking to describe here in detail. For 3 months after the fire, the Public Adjuster was unavailable (coming up with a wide variety of colorful personal reasons why he could not respond to us). State Farm would not talk to us either because we had chosen to be represented by a Public Adjuster, so we had no access or communication with our insurance company or our adjuster -- as our out of pocket bills for the fire damage climbed up to 40,000 DOLLARS. The uncertainty of whether we would be compensated by State Farm, AND WHEN, was gut wrenching.
Through this process, the dishonesty of the public adjuster and his company Metropolitan Adjustment Bureau were simply appalling. They can lie at their leisure because the insureds have no way of knowing what is going on with the claim -- since State Farm won't communicate with you, only with the adjuster.
After we paid 7.000 DOLLARS to an attorney to terminate Metropolitan (who was refusing to return our documents and refusing to sign our insurance checks -- therefore blocking the resolution of our claim more than 3 months after the fire!), we were finally able to talk to State Farm and begin the processing of our claim completely on our own.
Metropolitan still wanted to keep 40,000 of our insurance payments from State Farm for the work that they did not do (we had to file the claim ourselves!).
These people are real thieves. And Metropolitan's president told me that he did not have time to read my written complaints where I explained the public adjuster's misrepresentations, outright lies, lack of responsiveness, bad advice, and failure to start processing our claim for 3 months.
The CA Department of Insurance is investigating Metropolitan's deceptive practices. And we were told we could sue them for negligence and fraud. I wish I had known BEFORE WE SIGNED A CONTRACT WITH THEM THAT THEY WOULDCAUSE OUR FAMILY SO MUCH GRIEF!!!!!
This report was posted on Ripoff Report on 04/06/2012 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Metropolitan-Adjustment-Bureau-Nate-Nahmias-and-Jeff-Sherman-Public-Adusters/internet/Metropolitan-Adjustment-Bureau-Nate-Nahmias-and-Jeff-Sherman-Public-Adusters-REAL-THIEV-864856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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