Complaint Review: Mike Filsaime/Trafficfusion/HyperJava/ButterflyMarketing - Internet
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- Author Confirmed
- Mike Filsaime/Trafficfusion/HyperJava/ButterflyMarketing MikeFilsaime.com Internet U.S.A.
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- Category: Internet Marketing Companies
Trafficfusion - HyperJava - Filsaime.com - ButterflyMarketing Beware of Mike Filsaime.....took my $1500 & gave me NOTHING!! Internet
*Author of original report: Mike Filsaime made good
*REBUTTAL Owner of company: Customer Was refunded. We did reply in help desk
*REBUTTAL Owner of company: Customer Was refunded. We did reply in help desk
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Three days ago I purchased the Trafficfusion/Hyperjava product online from Mike Filsaime.com. I received no confirmation/welcome email with login information, hence have not been able to access product.
After numerous failed attempts to locate any sort of customer support much to my dismay all I could find was the helpdesk @ Mike Filsaime.com. (which hasn't been much help at all). I received a message from them with a link to go to to reset password using my paypal email address. After entering that & hitting the reset password button it states that a temporary password has been sent to my email address.
Needless to say this hasn't happened (after several attempts). I have gone back to the helpdesk to request a refund of my $1497.....still no response!!! UNBELIEVABLE that such a large organization should have such a painfully inadequate customer service department. Nowhere on the internet could a find a telephone number for anything relating to Mike Filsaime.It appears my only recourse at this juncture will be through paypal. Of course I will be blasting Mike Filsaime on the internet at every available opportunity.
Mark
Kissimmee, Florida
U.S.A.
This report was posted on Ripoff Report on 09/25/2008 07:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mike-filsaimetrafficfusionhyperjavabutterflymarketing/internet/trafficfusion-hyperjava-filsaimecom-butterflymarketing-beware-of-mike-filsaime-375870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Mike Filsaime made good
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Thursday, October 02, 2008
I would like to ammend my negative report about Mike Filsaime & his organization taking my money and giving nothing in return. I have to assume the problem was just a "glitch" in his automated system. He has since provided a refund along with a very generous offer to make up for any greivance proving himself to be a "stand up guy" Mark Kissimmee, Florida
U.S.A.
#2 REBUTTAL Owner of company
Customer Was refunded. We did reply in help desk
AUTHOR: Mikefilsaime - (U.S.A.)
SUBMITTED: Sunday, September 28, 2008
Hello,
We are sorry you had problems. We would be happy to allow
you to keep your account for free for life if you like.
Simply email me at mikefilsaime at gmail.com
Since you have not updated your complaint, it
should be noted that within 48 hours you were
refunded. PROOF HERE:
http://screencast.com/t/zZElr9Jkrkh
We do have phones on our site and on our help desk.
PROOF HERE:
Phone: was located here
http://screencast.com/t/QLXbAen8
And also at our help desk here
http://screencast.com/t/gs1EVOGb
Also, we would like to have helped you get
your login info. We DID reply to your help
desk tickets. You stated you would prefer a
refund and it was given.
If you want the item with no charge, just
email me. We are here to work with you.
Mike Filsaime
#1 REBUTTAL Owner of company
Customer Was refunded. We did reply in help desk
AUTHOR: Mikefilsaime - (U.S.A.)
SUBMITTED: Sunday, September 28, 2008
Hello,
We are sorry you had problems. We would be happy to allow
you to keep your account for free for life if you like.
Simply email me at mikefilsaime at gmail.com
Since you have not updated your complaint, it
should be noted that within 48 hours you were
refunded. PROOF HERE:
http://screencast.com/t/zZElr9Jkrkh
We do have phones on our site and on our help desk.
PROOF HERE:
Phone: was located here
http://screencast.com/t/QLXbAen8
And also at our help desk here
http://screencast.com/t/gs1EVOGb
Also, we would like to have helped you get
your login info. We DID reply to your help
desk tickets. You stated you would prefer a
refund and it was given.
If you want the item with no charge, just
email me. We are here to work with you.
Mike Filsaime
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