- Report: #580376
Report - Rebuttal - Arbitrate
Complaint Review: NETFLIX INC.
NETFLIX INC.100 WINCHESTER CIRCLE LOS GATOS, California United States of America
NETFLIX INC. charged my credit card a number of times, denied receiving a letter from me, refused to return my money. LOS GATOS, California
To whom it may concern,
Netflix began charging my credit card $9.99 a month in April 2009. I never joined their club i never ordered anything from them.
I sent a certified letter asking the company to stop as i had not authorized the use of my card for any reason. they would not stop.
Got a phone number and talked to someone in november Angelo said his company's fraud unit would call me in 2-3 days. they never did, but they stopped taking my money.
I filed a complaint with the BBB California. Elena Mukhin claimed they never got my letter even though i have concrete proof that they did.
The amount they took from me is about 50.00. not alot but i'm a handicapped person on a fixed income, and this is alot of money to me. i don't know how they got my credit card number but i did not authorized them to use it.
This report was posted on Ripoff Report on 03/12/2010 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/NETFLIX-INC/LOS-GATOS-California-95032/NETFLIX-INC-charged-my-credit-card-a-number-of-times-denied-receiving-a-letter-from-me-580376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.