- Report: #173265
Complaint Review: NEXTEL
| NEXTEL 2001 Edmund Halley Drive
Reston, Virginia U.S.A. |
|
NEXTEL Wireless - SPRINT Wireless ripoff poor service, bad customer service Reston Virginia
*Consumer Comment: Just make a payment
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Now they have placed a spending cap on my service; that is if my monthly bill is above a certain amount of money they shut me off automatically; Here's the prob I use the phone for my business and it is my primary line of communications between myself and my clients.
What NEXTEL does is general a bill; say today, and if the bill is higher then the 'CAP' the phone service is automatically shut off before the bill even hits the mail rather then awaiting untill I recieve the bill to see if its paid prior to the due date.
I can see tehm killing service once the due date passes but they do it on the date the bill is generated with out notice. I have lost thousands of dollars because of this pratice and it is damaging my reputation because my clients cant get ahold of me when they need to.
M
Providence, Rhode Island
U.S.A.
This report was posted on Ripoff Report on 01/25/2006 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/NEXTEL/Reston-Virginia-20191/NEXTEL-Wireless-SPRINT-Wireless-ripoff-poor-service-bad-customer-service-Reston-Virgin-173265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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