- Report: #173265
Report - Rebuttal - Arbitrate
Complaint Review: NEXTEL
NEXTEL2001 Edmund Halley Drive Reston, Virginia U.S.A.
NEXTEL Wireless - SPRINT Wireless ripoff poor service, bad customer service Reston Virginia
*Consumer Comment: Just make a payment
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Now they have placed a spending cap on my service; that is if my monthly bill is above a certain amount of money they shut me off automatically; Here's the prob I use the phone for my business and it is my primary line of communications between myself and my clients.
What NEXTEL does is general a bill; say today, and if the bill is higher then the 'CAP' the phone service is automatically shut off before the bill even hits the mail rather then awaiting untill I recieve the bill to see if its paid prior to the due date.
I can see tehm killing service once the due date passes but they do it on the date the bill is generated with out notice. I have lost thousands of dollars because of this pratice and it is damaging my reputation because my clients cant get ahold of me when they need to.
Providence, Rhode Island
This report was posted on Ripoff Report on 01/25/2006 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/NEXTEL/Reston-Virginia-20191/NEXTEL-Wireless-SPRINT-Wireless-ripoff-poor-service-bad-customer-service-Reston-Virgin-173265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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