- Report: #139827
Report - Rebuttal - Arbitrate
Complaint Review: NEXTEL/boost Mobile/ Motorola
NEXTEL/boost Mobile/ Motorola8000 W.Sunrise BLVD. Plantation, FL 33322 Plantation, Florida U.S.A.
NEXTEL boost Mobile Motorola ripoff complete frauds! inconsistant! Plantation Florida
*UPDATE Employee: Motorola does NOT equal Boost
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While traveling from Sacramento to LA half way there I went to use the phone and noticed where it read the time it read NO SERVICE and would not call out nothing. Note the phone was never dropped or smashed gotten wet or been left in the heat .
So after contacting boost mobiles customer reps I had been advised to reach Motorola. So an hour on the phone it seemed like and answering a million trivia questions I was informed the phone was still under warranty but it had to be sent to them and I would receive it back in no more then 13 working days .
I was reassured that the phone was coverd under Motorola's warranty guidelines . After hanging up with motorola I shipped it via the post office all of four dollar it cost overnight .
4 days later it returns . Under the impression it would be repaired under the warranty it was not. From the coversation with the service rep there was no mention of it being a roll of the dice , 50/50 chance , or a complete waist of my time to send it in .
After inspecting it they determined it had physical damage sheilds are lifted and board is warped. PERIOD ! Complete waist !
Rio Linda, California
United States Minor Outlying Islands
This report was posted on Ripoff Report on 04/22/2005 02:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/NEXTELboost-Mobile-Motorola/Plantation-Florida-33322/NEXTEL-boost-Mobile-Motorola-ripoff-complete-frauds-inconsistant-Plantation-Florida-139827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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