National Small Business Alliance ripoff - failure to refund - overcharge membership - charges fees 2 months early San Diego California

I purchased a one year account on Aug. 24, 2005, on June 24, 2006, they charged my cank card for another full year ($356.00).

When I called and told them I would not be renewing my account, they told me it would take 30 Business days to get my refund.

I am writing this on Aug. 22, 2006 and still have NOT recieved my refund. When I asked for the phone number for accoutning, they told me they did not have that number, I asked for the supervisor's number and recieved a full voicemail recording.

I have repeatedly called and requested a status report on my refund and last call was told it was sent to accounting on July 25, 2006.

When I let them know I would not be renewing my account, I was immediately locked out of my website access, even though I still had two months of access that had been paid for.

Mark
Phoenix, Arizona
U.S.A.