- Report: #451468
Report - Rebuttal - Arbitrate
Complaint Review: Net Zero Internet Service Provider
Net Zero Internet Service Providerwww.netzero.com Internet U.S.A.
Net Zero Internet Service Provider Fraudulent signup for Net Zero service with my debit card Internet
*Author of original report: Update
*Consumer Comment: There is a RipOff...
*Consumer Comment: No ripoff here. NetZero is not responsible for identity theft.
I disposed of the CD in the trash. About a week later I saw a charge on my debit card for 9.94, issued by NetZero. An account in my name, paid for with money from my debit card, had been opned. This is a copy of how the charge appears on my debit card statement:
Transaction Type: Debit without PIN
Account: WAMU FREE CHECKING(TM) - 9603
Posting Date: 05/08/2009
Confirmation Number: 1090-508D-40MD-GHAG-82F
I did not sign up for NetZero at any time, in any way. I already have hi-speed internet service. Someone signed me up for Net Zero, apparently, using my debit card without my knowing.
Altho I spoke to customer service rep at Net Zero, and was told my account would be cancelled, and that my $9.94 would be refunded, I am very concerned someone was able to sign me up for Net Zero service using my debit card. I am also concerned that Net Zero, judging by my interaction with the customer service rep, seems not very concerned about this fraudulent use of a debit card to open an account with Net Zero.
My debit card has not been lost or misplaced for any time. There is no other person in my family who could have done so, since I live alone. I believe that the CD which Net Zero mailed to me had something to do with this incident.
Mamaroneck, New York
This report was posted on Ripoff Report on 05/13/2009 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Net-Zero-Internet-Service-Provider/internet/Net-Zero-Internet-Service-Provider-Fraudulent-signup-for-Net-Zero-service-with-my-debit-ca-451468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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