- Report: #56802
Report - Rebuttal - Arbitrate
Complaint Review: NetZero
NetZero unlawfully billed me, I did not sign up for internet services with netzero consumer fraud ripoff Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Net Zero Internet Services
Attn: Billing Manager
Re: Ref. # 11294093, Fraudulent Internet Connection
Dear Billing Manager:
I am responding to the above reference account in which I have been receiving a monthly bill where I never consented to your service.
Upon contacting your company with the anticipation of obtaining internet services, I was asked by a net-zero representative to give him my mailing address. After I gave the rep my name and mailing address, he then told me that I would have to submit to him a credit card. I told him that since a credit card were to be used to access your services, to please cancel my request.
Little did I know, the dishonest of your representative to make a sale, submitted my personal information to billing. This is a fraudulent practice on behalf of your company and I will write and call my state representative(s) to allow them to know that this form of fraud is going on with Net-Zero.
I did not submit to your company a credit card and this should have been flagged by the billing department that such information wasnt on file with your company. It is quite apparent that this is a practice of your company, because someone should have caught it earlier and a bill should not have been mailed to my resident.
Your company is harboring fraudulent activities and should be looked into immediately. I understand that the internet business is a very competitive market and by signing up people that arent using your services is a terrible way to do business. From this act, I feel that your company is slamming customers and it will be brought to the attention of the consumers.
I ask that a letter resolving this matter be sent to my resident indicating that I am not liable for any services that you are accusing me of having. If you were to research this matter, you will acknowledge that I am not a customer of Net-Zero.
Altamonte Springs, Florida
This report was posted on Ripoff Report on 05/13/2003 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/NetZero/internet/NetZero-unlawfully-billed-me-I-did-not-sign-up-for-internet-services-with-netzero-consume-56802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.