- Report: #56802
Report - Rebuttal - Arbitrate
Complaint Review: NetZero
NetZerowww.firstname.lastname@example.org Internet U.S.A.
NetZero unlawfully billed me, I did not sign up for internet services with netzero consumer fraud ripoff Internet
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Net Zero Internet Services
Attn: Billing Manager
Re: Ref. # 11294093, Fraudulent Internet Connection
Dear Billing Manager:
I am responding to the above reference account in which I have been receiving a monthly bill where I never consented to your service.
Upon contacting your company with the anticipation of obtaining internet services, I was asked by a net-zero representative to give him my mailing address. After I gave the rep my name and mailing address, he then told me that I would have to submit to him a credit card. I told him that since a credit card were to be used to access your services, to please cancel my request.
Little did I know, the dishonest of your representative to make a sale, submitted my personal information to billing. This is a fraudulent practice on behalf of your company and I will write and call my state representative(s) to allow them to know that this form of fraud is going on with Net-Zero.
I did not submit to your company a credit card and this should have been flagged by the billing department that such information wasnt on file with your company. It is quite apparent that this is a practice of your company, because someone should have caught it earlier and a bill should not have been mailed to my resident.
Your company is harboring fraudulent activities and should be looked into immediately. I understand that the internet business is a very competitive market and by signing up people that arent using your services is a terrible way to do business. From this act, I feel that your company is slamming customers and it will be brought to the attention of the consumers.
I ask that a letter resolving this matter be sent to my resident indicating that I am not liable for any services that you are accusing me of having. If you were to research this matter, you will acknowledge that I am not a customer of Net-Zero.
Altamonte Springs, Florida
This report was posted on Ripoff Report on 05/13/2003 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/NetZero/internet/NetZero-unlawfully-billed-me-I-did-not-sign-up-for-internet-services-with-netzero-consume-56802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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