- Report: #440380
Report - Rebuttal - Arbitrate
Complaint Review: Nevada Corporate Headquarters | Ripoff Report Verified™ …businesses you can trust. Nevada Corporate Headquarters provides formation of Nevada corporations, Nevada LLC creation, asset protection strategies, many other business & financial services. Nevada Corporate Headquarters Incorporated (NCH), business start up specialist in Nevada for over twenty years. NCH formed over 60,000 business entities worldwide with nationwide reputation for assisting entrepreneurs, corporations, & licensed professionals.
Nevada Corporate Headquarters, Inc101 Corporate Center Drive #7, Las Vegas, Nevada U.S.A.
Nevada Corporate Headquarters REVIEW: Nevada Corporate Headquarters $100,000 guarantee!, dedicated to 100% customer satisfaction. Nevada Corporate Headquarters, inc offering a $100,000 guarantee that corporate veil of client's Nevada corporation will never be pierced.
*UPDATE: Nevada Corporate Headquarters, Inc. pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Nevada Corporate Headquarters, Inc. recognized by Ripoff Report Verified™ as a safe business service.
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EDitor’s UPDATE: Positive rating and recognition has been given to Nevada Corporate Headquarters, Inc. for its commitment to excellence in customer service.
Ripoff Report’s discussions with Nevada Corporate Headquarters, Inc.have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Nevada Corporate Headquarters, Inc. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Nevada Corporate Headquarters, Inc.’s principal, Mr. Cort Christie, has informed us that his personal philosophy is that his clients are a precious resource. As a successful businessman, Mr. Christie feels it is critical to listen to his clients and respond properly. By always putting his clients first, Mr. Christie hopes to maintain Nevada Corporate Headquarters, Inc. as the primary source for incorporation and small business services, both now and for many years to come.
The information provided in this report below is based on comments made by Jessica Loggins during an on-site inspection held by a third party verification company with no biases toward the Nevada Corporate Headquarters.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The Nevada Corporate Headquarters has been the source for Nevada corporations, Nevada LLCs, asset protection strategies, business credit establishment and many other business/financial services. It also provides incorporation services, access to websites, and small business credit building.
According to Jessica Loggins, a representative of the company, all leads are generated online. Nevada Corporate Headquarters doesn’t do “cold calling” of any kind. Potential clients will indicate interest by responding to advertising or internet marketing. Nevada Corporate Headquarters will only contact someone if they have expressed an interest in and a desire to be contacted. After expressing interest in Nevada Corporate Headquarters products/services, either by calling the company or being called, Nevada Corporates staff will explain the company’s products and services and answer any and all questions that the person may have.
Nevada Corporate Headquarters then will have a corporate consultant speak with the customer. During this conversation the client will be assigned a customer service representative to walk the client through the rest of the process and verify all information, including invoicing. According to Ms. Loggins this is an important part of the process for the customer to ensure the client knows exactly what services are being provided. The staff will provide customers with information about the current pricing for incorporating business or looking for asset protection strategies.
Nevada Corporate Headquarters, Inc. Customer Care & Complaint Resolution
Commonly, miscommunication is one of the major complaints Nevada Corporate Headquarters receives. In this instance the client would call in and leave a voicemail and never get a follow up call. Due to it being in a que where there was no one particularly assigned to a certain message the calls weren’t properly followed up on. In response Nevada Corporate Headquarters’ staff started a voicemail system that is routed through one individual, and then passed messages to the particular employee it pertains to. The customers were completely satisfied with the resolution, according to Ms. Loggins. Ms. Loggins also noted that since the installment of the customer service protocol there have been no such complaints since. After an issue is resolved, Nevada Corporate Headquarters has a “follow system” in place that ensures the customer is contacted after the issue is resolved to ensure they are satisfied with the resolution.
Nevada Corporate Headquarters is registered under Commercial Registered Agent Certification, FICO Pro Certifications, and Certified Asset Protection. Nevada Corporate also offers CPA’s and an in house lawyer. Ms. Loggins wanted to relay the information that before a customer agrees to do business with the company the client in informed about what exactly their money down is going towards. Also, the client is informed up front about the finances needed to cover the plan set aside for that particular company. Nevada Corporate Headquarters believes most complaints have come from former employees. Lastly, the company has an A+ rating with the Better Business Bureau.
Ms. Loggins says that as a result of the complaints, the Nevada Corporate Headquarters has implemented several changes to help increase the quality of its customers’ experience. One of the changes being the voicemail system. This increase ensures messages left are being directed to the right employee. Ultimately resulting in answered calls, which before would go unanswered. time. Investors must be able to assume the risk of such price fluctuations.
Ms. Loggins and her team recognize the value of working with Ripoff Report and the Corporate Advocacy Business Remediation and Customer Satisfaction Program, and the platform it provides for businesses and clients to interact and resolve issues. She states Nevada Corporate Headquarters would like to see complaints come to an end resulting in better customer satisfaction. Also, resulting is better company creditability. The Nevada Corporate Headquarters was first established in 1989 and is stated to be Nevada’s largest business start-up firm with more than 60,000 businesses launched.
Nevada Corporate Headquarters, Inc. / Statements from the owner.
"My name is Cort Christie, President and Founder of Nevada Corporate Headquarters, Inc. Thank you for taking the time to review Nevada Corporate Headquarters, Inc. Here at NCH, we pride ourselves in our excellent customer service and truly live by our company values: Service Excellence, Teamwork, Ownership, Respect, and Integrity. Our motto is to Deliver the WOW and we do so by giving each and every client a WOW experience. We take the time to listen and assist our clients in every aspect of new business start-up. I invite you to contact our office to experience the level of service we can deliver and truly realize why our company is superior to the rest.”
Nevada Corporate Headquarters, Inc. takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Nevada Corporate Headquarters provides a safe and fun work environment. I know that I am a valuable team member because they strive to encourage and support me each and every day. We have a very strong company culture and an amazing motto, Deliver the WOW.” Ripoff Report was pleased to learn that Nevada Corporate Headquarters’ past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM Nevada Corporate Headquarters, Inc..
"Not ever willing to just stay put, Nevada Corporate Headquarters, Inc. is constantly looking for ways to do things better, to be more efficient, and to deliver an even higher quality customer experience. We have invested tens of thousands of dollars to employee training, hardware and software upgrades, and emerging technologies to ensure that every customer is treated like royalty and advances down the critical path towards business success. Our high touch customer service is unparalleled anywhere and assists clients in dreaming, believing, and achieving their lifelong goals.
Nevada Corporate Headquarters, Inc (NCH) has been the business start-up and corporate formation specialist in Nevada for over twenty years. NCH is the fastest-growing resident agent in Nevada and has helped over 60,000 business entities worldwide. The full array of products, from formation of Nevada Corporations and LLCs to asset protection strategies and consulting, combined with their highly qualified customer service staff provides individuals with the solutions a business needs to succeed in the corporate world. Nevada Corporate Headquarters is dedicated to providing the highest standard of customer service to obtain 100% client satisfaction.
The majority of our complaints are dated pre 2012 before we made a huge shift in customer service at our company. First, we instituted a new set of company values and motto, “Deliver the Wow!” Our primary focus is 100% customer satisfaction and we take every customer issue extremely serious; nothing is too big or small. The complaints also center around either a denied refund request and being dissatisfied with a certain product we sell, business credit building. We have made numerous changes in this area to tighten up setting expectations on this program. Now, qualifications and requirements are clearly defined in our product description. By making this shift, we were able to significantly reduce any customer issues.
The majority of our competitors are online retailers who provide little or no consultation with customers. We take a different approach – one-on-one coaching and support to every client. Our focus is to provide a hand-holding experience where we don’t leave the guess work to the client. We help in completing all paperwork and continue with consulting for an entire year. The client is able to call their assigned Corporate Coach at any time.”
Nevada Corporate Headquarters, Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s review, Nevada Corporate Headquarters, Inc.has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Mr. Christie, Ripoff Report is convinced that Nevada Corporate Headquarters, Inc. is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Nevada Corporate Headquarters, Inc Est 2002 With Numerous Names Estab 1989 AKA Numerous "sister" Entities With Revoked Licenses Since 1989 Via State Records Sold a product that the comp does not have and called three days later and stated that it was to cost me $2200 more but I could go with a cheaper service for the agreed upon price and I said no--I couldn't afford the price increase and refund my money Las Vegas NevadaPart 1-defined exactly how they defrauded me
Part 2-detailed the transaction and thier response
Part 3-pasted their website to show that they do not even offer the product that the company sold me--and then when I refused to give more money b/c they quoted me the wrong price--they decided they would just give me--what ever they had that was priced at the original amount that they already had charged me and then told me they would give me a refund via the company rep and then management said to bad--the receipt state non refundable-I contacted the FBI, and every agency in this universe and I will get my money back--I
Subject: FRAUDULENT BUSINESS PRACTICESDECEPTIVE TRADE PRACTICE & BAIT AND SWITCH SCAM EXECUTED ON
CARD MEMBER ELAINE BAZEMORE
In criminal law, fraud is the crime or offense of deliberately deceiving another in order to damage them usually, to obtain property or services from him or her unjustly. Fraud can be accomplished through the aid of forged objects. In the criminal law of common law jurisdictions it may be called "theft by deception," "larceny by trick," "larceny by fraud and deception" or something similar. Fraud can be committed through many methods including mail, wire, phone and the internet.
An Expungement of your record results in the extraction and isolation of all records on file with any court correctional facility or law enforcement agency. The records that are expunged include complaints, warrants, arrests reports, commitments, criminal history records, fingerprints and your rap sheet (SEE Attachment 3, State of Nevada, Las Vegas, Clark County Business License RecordsNevada Corporate Headquarters records Expunged and pending violations)
What is a Deceptive Trade Practice?
Common examples of the types of business practices that may be considered an actionable deceptive trade include:
False statement or misrepresentation made by a seller or advertiser of goods or services
Failure to deliver goods or services within a reasonable time or to make a refund for the goods and services if refunds are allowed
Failure to disclose a material fact concerning goods or services
Failure to obtain all required state, county or city licenses before conducting business
.Established 1989 Look up dates
To Whom It May Concern:
The following factual events, chronologically listed and logically presented, were performed by Nevada Corporation Headquarters by account representative Justice Girma:
September 2008: Solicited via Cold Call by a Nevada Corporate Headquarter account representative. Company made first contact with me routinely called and via caller ID, I did not answer the phone after the first few callsbecause of their hard sales tactics. I DID NOT SOLCIT THEIR SERVICES AT ANY TIME Thank you.
please read the information below
Subject Fraudulent and Deceptive Trade Practice, Bait and Switch, and Selling a Product that the Company Does Not Sell, and Larceny by Trick
State of Nevada, Las Vegas, Clark County Business License RecordsNevada Corporate Headquarters records Expunged and pending violations (as stated on state agency website as of 3 Apr 2009
What is a Deceptive Trade Practice conducted by Justice Girma, Nevada corporate Headquarters rep and the types of business practices that Justice Girma conducted are considered an actionable deceptive trade. Justice Girma gave False statements and sold me a service that his company does not have and he also had me pay for this service and then Justice Girma engaged in misrepresentation by calling me and telling me that the cost of the service that they don't have (which I discovered later after I found out the bait and switch was made) was $2200 more and I told him I did not have the moeny and he unbenost to me--charged my cards for a service I did not want nor ordered thus fraudulent conduct was made by the seller--Nv Corp Hdqtrs and defrauded me by the advertisment of goods or services that the company does not have nor do they sell the service "I bought."
I est a non-profit corp and paid $1600--3 days later they wanted $2200 more and I cancelled the order--yet the company refused to tell me that my money was non refundable adn said that a receipt for sevices I bought was sent to me--and it was under the auspices of Justice's personal email with an attachment which stated "thank-you-a person note from me--".I didn't open this attachment and later discovered this was actually a "receipt" for a basic corporation establishment.
I am contacting every state agency and I will get my money back--I also contacted the FBI and local new station, radio broadcasts, and newspapers and will see that this business is out of business.
Nevada Corporate Headquarters did the following fraudulent actions:
Failure to deliver goods or services within a reasonable time or to make a refund for the goods and services if refunds are allowed
Failure to disclose a material fact concerning goods or services
Failure to obtain all required state, county or city licenses before conducting business
Nevada Corporate Headquarters attempted to solicit my business via random cold calls for many months. The company, via the cold calling method, made first contact with me, Elaine Bazemore via my home phone. The only reasonable explanation why they had my name and number is because 2 years ago, I paid my accountant, owner of Tax Planners, Inc, Las Vegas, NV, $780.00 to establish a corporation under the name of Joe Brown Publishing for the purpose of desktop publishing.
The corporation never became solvent due to miscommunication between my accountant and my role in executing official documents to legally establish the corporation. Once I brought the matter to my accountants attention, he stated that it would be cheaper for me to leave the corporation inactive and to start from the beginning with a new name.
(Note: I had paid my account to establish the corporation, ensure all fees were paid, and that all documents were filed. However, I failed to follow-up on his services and the money returned to me).
I decided not to pursue establishing another corporation at the time because of health issues. I have had three cervical spine surgeries since Dec 2002. My third surgery was performed this year, January 29, 2009.
Over the years, I've researched establishing a non-profit organization because I had donated several thousands of dollars to needy individuals and families that desperately needed just the basic furniture to place in their empty apartment or cash money to sustain food and shelter until they could become dependant and responsible for themselves.
Throughout the years, traveling to all corners of the globe via my career in the United States Air Force, I would meet people from all walks of life and would on most occasions, thank my Creator for my extremely fortunate lifeI have never been in need of anything after I joined the military.
As I progressed through life and my careerthe Air Force highly encouraged its members to donate in whatever way possible, energy, effort, money, needed skills, or something as easy as attending group functions at nursing homes and senior centers with a local charitable organization to just sit and visit with the residents.
After a few visits and many heartfelt stories from these incredible people, I began a little crusade by accident when I met a man that had lived his life on this planet in the most horrible circumstances imaginable.
I met Mr. Winston in 1982. Born in 1915, he had survived a horrible head-on tractor-trailer collision with another tractor-trailer when he was in his 40s. The broke every bone in his body, crushed his forehead/skull in and partially pulled the skin from his face. It took 5 rescue teams to cut him out of his truckand as for the man in the other truck who caused the accident? Well he got off easy with a broken collar bone and a DUI.
broken in a horrible traffic accidentand left for dead until he refused to diebarely survived on the paltry $450.00 social security benefits he received on a monthly basis. Just to make ends meet, he would go to the river day in and day out to either attempt to catch fish to feed himself so as not to go hungry or to catch so many fish that he could sell them at the local farmer's market in his town so as to put a little extra money in his pocket. And an amazing fact about this gentlemen was that when he did have extra moneyhe would actually donate part of it to the nursing home.
I helped him finance a loan to buy a new truck to replace his 1962 Chevrolet pick-up truck that he had from the first day it was put in the showroom. through 1997, I donated a minimum of $500.00 a month to individuals who where so physically disabled and/or in such extreme poverty that I could not turn from the situation and do nothing.
Maybe it was the woman who, as a child, was molested by her father for over a decade with her mother and sister day-in and day-out, pretending nothing of such a vile nature was going on in their housewith the base human selfishness that shielded their emotional psyche by refusing to acknowledge the incest via monkey don't see, monkey don't know.
Only until he impregnated her at the age of 17 did he stop. Filled with so much hatred for what her father did to her over all those years, anger at her mother and sister for not protecting hershe attempted to kill the baby born from incest and then commit suicide.
Luckily the baby was taken from her before she could harm the innocent child. The ipediphile father raised his own daughter's child as her father and the young woman left and refused to admit the baby was her child until she turned 63 years old. Filled with so much grief and sorrow, she could barely say anything except Iknow you don't understand, but I have always loved you.
My heart breaks hearing these true stories of human sorrow, emotional pain, and physical suffering.
Even though these people, good people who don't deserve all of the pain and suffering in their livesare still mostly emotionally enmeshed in the pastI can at least bring a small amount happiness in their daily lives.
Like the 62 year old daughter of the woman who was molested by her fathershe doesn't know that she is a product of incestand has never wondered why her IQ is only a small fraction above mentally retarded. Working in the same factory for over 30 yearsshe sill makes minimum wage and is lucky if her income peaks at $1000.00 a month.
I had the opportunity to visit this lovely lady who is so bright and happy. She absolutely believes that she has the best life ever and is lucky to have her double-wide trailer paid in full and plenty of groceries in her brand new refrigerator that I donated to her along with the urine stained, highly pungent odor living room furniture that I also replacedshe had a hard time letting the furniture go as it gifted to her in her 83 year old aunt's will.
In 2004, I donated over $10,000.00 to help the elderly who were legally blind to established independent living quarters, find jobs via the local blind center in Las Vegas, and donated what little time I could (United States Air Force retired) to many charitable causes.
Last year, I donated over $9000.00 (luckily for me, I won $1000.00 in a slot machine with only 4 dollars in play!) to three families to buy bedding and baby furniture along with 2 refrigerators. I have been out of work for over a year and the money I used to buy these items was borrowed I took out a credit account at a local furniture store to buy the items because I didn't have the cash money to buy the furniture with cash (
A company representative named Justice Girma Fraudulently Bait and Switch This charge paid to Nevada Corporate Headquarters was made in a fraudulent manner.
A bait and switch was performed in this to lure me to give them an initial amount for by this company. The company quoted a price to establish a non-profit organization and I agreed to the charges of approx -1500.00 and paid partial with Visa card and part with another card
THEN the company called two days later and stated that the rep misquoted the price which was -3700, but since they made the mistake the company would only charge me -1000.00 more for a total of -2500.00 (approx).
The company denied that I asked and agreed to a Non-profit org and that I only asked for a classic corporation established by them for me. I paid -1100.00 of the original quote of -1500.00 (approx) with another credit cardas stated before.
Once I realized they had bait and switched and then refused to refund my money after they INCREASED THE PRICE DUE TO THEIR OWN ADDMISSION OF A MISQUOTE, I put a hold on the -1100 credit card charge.
The manager stated that the only charge on my account indicated I wanted to establish a classic corporation. I explained to her that this was not the caseand then I went to their website and discovered that they don't even offer a Non-profit organization set-up.
After much debate with the management of the company, I put a hold on the -1100.00 and it is currently under review. I am submitting this information to Nevada Federal to protect myself if this company attempts to obtain the frozen funds from my Nevada Federal account (they have my account information from the charge indicated above.
I have reported this company to BBB, Attorney Gen Consumer Complaints Agency, the Las Vegas Police, etc. If this company attempts to make any charges to this account they are illegal and fraudulent and I do not approve of any charges made by this company.
Part 3 the web site
You can reduce your tax exposure and make your assets bullet proof if you incorporate in Nevada, the business friendly state. Nevada Corporations, Asset protection strategies, Nevada LLC - let Nevada Corporate Headquarters assist with incorporating your business.
Established in 1989 under different names b/c of fraud/business license revoked
Nevada's Largest Incorporating Service
More Than 30,000 Entities Formed Worldwide
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This report was posted on Ripoff Report on 04/02/2009 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nevada-Corporate-Headquarters-Inc/Las-Vegas-Nevada-89109/Nevada-Corporate-Headquarters-Inc-Est-2002-With-Numerous-Names-Estab-1989-AKA-Numerous-s-440380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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