• Report: #1142708

Complaint Review: OMG tech support

  • Submitted: Tue, April 29, 2014
  • Updated: Fri, December 12, 2014

  • Reported By: ricitas — Deer Park New York
OMG tech support
Internet USA

OMG tech support I had trouble with my computer and was to slow and frozzen some times and they promise to fix it but instead they mix my programs, also I had trouble with my computer screen the picture goes all to the rigth they didnt fix it I find on youtube an asnwer and I fixed my self. Since october 28 2013, to April 28 2014 they tookk money from my account but never fix my computer and they are not give my money back. . . OMG Tech support is a ripoff company Internet

*Consumer Comment: Call DMV Safety inspection or go to Small Claims court

*Consumer Comment: omg rip off

*Consumer Comment: OMGhelp

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since october 28 2013, I had problem with my windows8 and i search for help in the net find OMGtechsupport.com I called to their number 855-316-8324,  i spocke with one representative and they give me a tech support person she ask me to acces my computer system to fix the problem and the problem was I had slow system and frozens and alot of pop-ups I allowed presing some enter on the page she place on my computer, they took like 3hrs. to suposted fix the problem and after that my computer was the same I paid for the service 20.00 and after they took 20.00 a month form my bank account, I call them like two days after because my main screen picture turn only to the right andwas a big gap between the computer adge.  they try to fix it for 2 hrs and left me with no problem solved, so i seach in youtube and find an answer and fixed my self. This compary is a ripoff and they dont know nothing . I know I cant have my money back because today April 28 2014 I call them about the money they diducted from  my account i find my accouont every month with 20.00 and i remember about this people having my account  I stop the transactions today ask for my money but they say cant return my money.

I see this website to make a report and i did now

thanks for give me this oppotunity to express and make a report about this OMGtechsuppot  please people dont  look for their help you are going to waste money. . .A.Lopez


This report was posted on Ripoff Report on 04/29/2014 01:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/OMG-tech-support/internet/OMG-tech-support-I-had-trouble-with-my-computer-and-was-to-slow-and-frozzen-some-times-an-1142708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Call DMV Safety inspection or go to Small Claims court

AUTHOR: Terry - ()

In NY even with Dealer Sales Used autos , if you find questionable defects in safety issues call NY DMV's safety inspection hotline and talk to someone about to see if the issues fall under safety defects and file a complaint . If a complaint is filed you will be notified of a hearing date -show up with your proofs of defects ( repair receipts  or estimates ) . DMV can fine the Dealer and order the dealer to pay for any safety defects that were present during the sale.

Another option is to get free esttimates or pd. for and file a small claims action in court.Again bring your proofs. The sooner the better as you have to show safety issues were present at time of sale.

 

You don't mention a warranty.If over 100,000 miles it's an "as-is" sale unless otherwise wriiten for a period of time.

Check to see if you have a warranty if under 1000,000 miles , you should have one.

 

 

 

 

 

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#2 Consumer Comment

omg rip off

AUTHOR: shawn laverty - ()

 Omg tech I found them when the app popped up PC healthboost you have PC errors fix ismmediately so i called Omg from the number that was posted online. The charge me $200 they charge me 20$ a month after that, my PC broke 3 or 4 times in 6 to 8 months and one time it was down for 2 weeks I had to wait for a mailed disk. when I stop payment of the reoccurring 20dollars every month my pc crashed and broke on June 2nd 2014. as a matter of fact my credit card stopped payment for reason of suspicious activity.

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#3 Consumer Comment

OMGhelp

AUTHOR: Cronus - ()

One of the things you learn is that everybody is not going to be happy with a company. My experience with OMG was the opposite. I had brought a custom computer with Windows 7 supposely tweaked for perfomance. Well I had nothing but problems with the software. I brought numerous applications that were supposed to fixed the problem including Reservo.com application. Now I had a problem with installationof Reservo software  and an option via chat was a tech to help you. After an hour and half with trying to install the program with out sucess, he referred me to an advance tech and guaranteed for a price a hassle free fix. I did buy the product and after 6 hours the suppose tech trying to fix the computer to a  total crashed. I got disconnected and it said I totally revoked all pernmission to work on my computer. I called the number provided and found out that who ever I was handed off was not the company for the number. The number I called turn out to be It turn out to be OMGtech company. I noted that the annoymous people never posted the money I provided with my credit card. I called my bank and change every password for security reasons. OMG felt there was asecurity breach since it was supose to be handed off to them under contract by Reservo.com. Now as part of thier service they follow through on everything they said. Independently, I checked for any malware, Trojans and unwanted program. My Win 7 was absolutely clean. So kudos for OMG. Now for Reservo.com. my suspicion is that they have several vendors and possibly OMG is not aware that Reservo has numerous vendors since I spoke with another vendor who had no idea who I was. He clearly explained that there were tther vendors. So the tech from Reservo.com could had done his job or he got a kickback from sending me to a vendor that might not be officially listed with Reservo.com. The vendor was from overseas and there was no evidence that they try to hijack my computer but real evidence of incompetent technicians.

Now I have 100 percent satisfaction with OMGhelp but clearly I can not speak for the complaint on this post. Yes they charge for their services after all they are a business and they need to get paid. Is it a fair price, go to best buy and see what they charge for their services. Im my opinion, I would prefer to buy a contract from Square one than from Bestbuy although I shop there frequently. Bestbuy clearly is a legimate company and well known However, I have friends who complained about their expensive service and will never again buy a service contratc from them.My experience with OMG was that they were professional. They did exactly what they set out to do. Price fairness depends on the consumers point of view and experience with the vendor. What I see here is consumer dissatifaction with a product and not an scam or rip off which this is a site you  suppose to report thoose things.

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