• Report: #1038323

Complaint Review: OTL ScoreSense

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  • Submitted: Tue, March 26, 2013
  • Updated: Thu, March 28, 2013

  • Reported By: Philip — South Ogden Utah
OTL ScoreSense
Internet United States of America

OTL ScoreSense Paid out a dollare to find credit scores and we are now being billed an additional $29.95 for no reason. Internet

*UPDATE Employee: ScoreSense

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I attempted to call the phone number on my credit card bill to OTL scoresense.com.  They were closed.  I then called my Credit Card account holder the Bank of America about a $29.95 billing from OTL scoresense.  I originally asked for my credit scores from them.  They charged my $1.00 and now all of a sudden there is an additional charge to my credit card in the amount of $29.95.  I know not the reason for this charge but in looking up information about scoreSense it looks like I can cancel my membership.  Little did I know that I was really joining anything.  I think this company scams there way into your account and then attaches additional fee's without making the buyer beware!  They are a sham and I feel a crooked organization.

This report was posted on Ripoff Report on 03/26/2013 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/OTL-ScoreSense/internet/OTL-ScoreSense-Paid-out-a-dollare-to-find-credit-scores-and-we-are-now-being-billed-an-ad-1038323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Philip,

If you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.

Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense
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