PDL Resource Site Unauthorized Checks Created/Debited to checking account Internet

This company is creating checks in which the funds ($17.93) are being withdrawn from our account monthly without authorization. Don't know how they got the account info, from a third party possibly. Did check on a loan, maybe from that application. Don't know...

Have contacted PDL Resource Site and have been hung up on several times. Very rude personnel. They refuse to talk to me unless I give them my personal information. Not happening. Obviously they already have it, or I wouldn't be contacting them to stop the charges that I never approved!

Contacted the bank as soon as this was discovered to file a complaint and stop any further payments. I was bounced around to several different depts. since the bank was not sure which dept. it fell under. Finally, a live person. Then after some reseach was done, I was told since the first payment was taken out of the account more than 60 days ago there is nothing they can do. (Even though it was just discovered on the most recent statement due to the odd check number that appeared. And, with online banking access I have printed a copy of the check that was created against the account.)

The bank suggested we close the account and open a new one to stop further transactions. Quoted Fed Reg E to them, the bank said they've never heard of it and suggested that I do more research. Bottom line is that at this point in time the bank refuses to do anything to help.

Not finished with this yet. Have done research regarding remotely created checks, and demand drafts. It is becoming a bigger problem with all of the online services. Very hard to trace. Companies are sharing information. Read the fine print!!!

So.....Be very aware of your bank statement and VERY careful of any information given over the internet!!!

Djs
Scappoose, Oregon
U.S.A.