• Report: #444269

Complaint Review: Paretologic Inc.

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, April 16, 2009
  • Updated: Sun, May 10, 2009

  • Reported By:Newburyport Massachusetts
Paretologic Inc.
1827 Fort Street, Victoria, British Columbia Canada

Paretologic Inc. "Privacy Control" software credit not returned after cancellation. Victoria British Columbia

*Consumer Comment: Getting a refund from ParetoLogic

*Consumer Comment: Getting a refund from ParetoLogic

*Consumer Comment: Getting a refund from ParetoLogic

*Consumer Comment: Getting a refund from ParetoLogic

*UPDATE Employee: Paretologic Response

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We are writing to consumers regarding the company "Paretologic Inc." and their products. Again, as stated with concerned consumers, this company is not what they appear to be due to software that does not work properly.

The company was notified through their "submit a question" portal we were having problems with our computers. The fortunate part of our problem is we received some of our money back because we used PayPal.com, but one product, the "Privacy Controls" $29.95 was not returned because we used our debit card.

After sending two emails requesting the return of our money, outlined with the invoice numbers, Paypal receipts, and bank statements, to prove the purchase ocurred the company has now stated they will not send us our money and will not return our emails, they say the case is closed.

My husband completes most of his work on the computer he owns, he had to take hours upon hours re-entering the software to get his computer to work again because the software from this company is junk.

We intend to file a report with the Better Business Burea and have requested the "Safecart.com/Paretologic" web site for help with this issue. If we find that Paretologic is willing to send the remainder our money back we will update our progress so that others may try and retrieve there money back also.

There is a phone number to contact Safecart.com/Paretologic: 800-209-6437
and the number for Paretologic is: 250-370-9229 according to a previous post re: this issue.

Mssasieprinces
Newburyport, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 04/16/2009 07:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Paretologic-Inc/Victoria-British-Columbia-V8R1J6/Paretologic-Inc-Privacy-Control-software-credit-not-returned-after-cancellation-Victor-444269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Paretologic Inc.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Getting a refund from ParetoLogic

AUTHOR: Rick - (U.S.A.)

I bought five items from ParetoLogic last tuesday at 11:27 pm. After downloading three items and running one of them my computer crashed.

After getting my computer running again I deleted all the software I had downloaded. I emailed technical supprt and requested information on how to get a refund and explained what happened. This was Saturday at 5:07 pm. I recieved an email that same day at 2:46 am saying they would send it to the proper department and that it could take 15 days to get my refund.

Today Sunday at 2:02 I recieved an email from PayPal informing me that I had recieved a full refund from ParetoLogic.

If you have internet explorer I would advise caution using this solfware. After I downloaded it internet explored said it had a problem and would not let me turn my computer on or off. I also could not use restore after I got my computer back up, untill I removed thier software.

But I would not say they tried to rip me off. How many times have you recieved a refund in less that 24 hours?

Rick
Respond to this report!
What's this?

#2 Consumer Comment

Getting a refund from ParetoLogic

AUTHOR: Rick - (U.S.A.)

I bought five items from ParetoLogic last tuesday at 11:27 pm. After downloading three items and running one of them my computer crashed.

After getting my computer running again I deleted all the software I had downloaded. I emailed technical supprt and requested information on how to get a refund and explained what happened. This was Saturday at 5:07 pm. I recieved an email that same day at 2:46 am saying they would send it to the proper department and that it could take 15 days to get my refund.

Today Sunday at 2:02 I recieved an email from PayPal informing me that I had recieved a full refund from ParetoLogic.

If you have internet explorer I would advise caution using this solfware. After I downloaded it internet explored said it had a problem and would not let me turn my computer on or off. I also could not use restore after I got my computer back up, untill I removed thier software.

But I would not say they tried to rip me off. How many times have you recieved a refund in less that 24 hours?

Rick
Respond to this report!
What's this?

#3 Consumer Comment

Getting a refund from ParetoLogic

AUTHOR: Rick - (U.S.A.)

I bought five items from ParetoLogic last tuesday at 11:27 pm. After downloading three items and running one of them my computer crashed.

After getting my computer running again I deleted all the software I had downloaded. I emailed technical supprt and requested information on how to get a refund and explained what happened. This was Saturday at 5:07 pm. I recieved an email that same day at 2:46 am saying they would send it to the proper department and that it could take 15 days to get my refund.

Today Sunday at 2:02 I recieved an email from PayPal informing me that I had recieved a full refund from ParetoLogic.

If you have internet explorer I would advise caution using this solfware. After I downloaded it internet explored said it had a problem and would not let me turn my computer on or off. I also could not use restore after I got my computer back up, untill I removed thier software.

But I would not say they tried to rip me off. How many times have you recieved a refund in less that 24 hours?

Rick
Respond to this report!
What's this?

#4 Consumer Comment

Getting a refund from ParetoLogic

AUTHOR: Rick - (U.S.A.)

I bought five items from ParetoLogic last tuesday at 11:27 pm. After downloading three items and running one of them my computer crashed.

After getting my computer running again I deleted all the software I had downloaded. I emailed technical supprt and requested information on how to get a refund and explained what happened. This was Saturday at 5:07 pm. I recieved an email that same day at 2:46 am saying they would send it to the proper department and that it could take 15 days to get my refund.

Today Sunday at 2:02 I recieved an email from PayPal informing me that I had recieved a full refund from ParetoLogic.

If you have internet explorer I would advise caution using this solfware. After I downloaded it internet explored said it had a problem and would not let me turn my computer on or off. I also could not use restore after I got my computer back up, untill I removed thier software.

But I would not say they tried to rip me off. How many times have you recieved a refund in less that 24 hours?

Rick
Respond to this report!
What's this?

#5 UPDATE Employee

Paretologic Response

AUTHOR: Pareto Rep - (Canada)

Hello Mssasieprinces

We sincerely regret to hear of the difficulties that you have experienced with your Paretologic purchase and we would welcome the opportunity to work with you to resolve this matter to your satisfaction.

For further assistance, please send an email describing your issue in as much detail as you are comfortable, as well as including your order number, name of the Paretologic product purchased and your license key if at all possible to helpdesk@paretologic.com Our highly skilled technical team will be delighted to assist you.

We look forward to hearing from you and appreciate the opportunity to be of service to you.

Kindest Regards
Laura
Paretologic Liaison
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.