Parts Geek disregard for customer poor service Marlton New Jersey

RECOMMENDATION - FIND ANOTHER PARTS DEALER (Rock Auto, Advance Auto Parts, Pep Boys, NAPA, CarQuest).

I can affirm the comments that Parts Geek (http://partsgeek.com) provides the absolute minimum in customer service. Be forewarned - the company has a bulk shipper rate for parts they send you. They shipped me a large pipe for $27, next-day. When I needed to return the pipe the lowest consumer rate to return it was $184. That's nearly 6x the cost they paid. I contacted PG to see if they would allow me to pay them for return shipping and postage to send me the shipping label. Their response was a single sentence, "We are sorry but we can not do anything about the return shipping for your part." When I tried to call them the line went to Hold and no-one ever picked up although I left the line connected on speaker for more than 15 minutes on multiple calls.