Complaint Review: Payment Systems Corp - Los Angeles California
- Payment Systems Corp PO Box 71409 Los Angeles, California United States of America
- Phone: 888-835-5306
- Web: http://www.paymentsystemscorp.com/
- Category: Credit Card Processing (ACH) Companies
Payment Systems Corp Withdrew unathorized funds from bank account, admitted the error, and has not returned it in 8 months Los Angeles, California
*UPDATE Employee: Sorry to hear about your experience. Let's talk.
*Author of original report: The $99 we took will not be refunded
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On March 2011 activity statement, Payment System erroroneously withdrew $99 from my account, a fee supposedly reserved for merchants with no credit card activity. This is an active business, with healthy credit card totals. I called them to have the fee reversed. It was confirmed to be an error, and they promised to refund the $99 fee.
I have made 30 calls in the past 8 months to recover this fee:
6/3
6/7
6/13 Anna
6/15 Anna "We will refund it"
6/17 "We will refund it"
7/5
7/13 Will: "Will refund by 7/31"
8/8 Jaime: "We'll make sure you're on the list"
8/18 Rhett: Should be there by 19th or 22nd
8/23 Jaime: Will refund by 8/31
9/7 Angel: "Refund coming soon"
9/15 Angel: "still coming soon"
9/23 "No idea when refund is coming"
10/13 "Still no idea"
10/31 Channel: "Will refund in 1-2 weeks"
11/14 Daisy: "all refund have been issued"
The incompetence of Payment System Corp has escalated to the level of outright theft. Be sure to avoid entering into a business contract with them, as they are impotent in their own daily operations.
This report was posted on Ripoff Report on 11/14/2011 04:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/payment-systems-corp/los-angeles-california-90071/payment-systems-corp-withdrew-unathorized-funds-from-bank-account-admitted-the-error-an-797975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Sorry to hear about your experience. Let's talk.
AUTHOR: Payment Systems Alex - (United States of America)
SUBMITTED: Tuesday, April 03, 2012
Good afternoon. I'm an employee of Payment Systems and wanted to inquire further into this affair as soon as I saw it online. I'm sorry to hear about your experience with the company. Please feel free to contact me so we can figure out a solution. I look forward to speaking with you. Take care.
Sincerely,
Alex Phillips
Payment Systems
Corporate Web and Media Coordinator
CustomerService@paymentsystemscorp.com
#1 Author of original report
The $99 we took will not be refunded
AUTHOR: Mouseworks Computer Service - (United States of America)
SUBMITTED: Wednesday, November 16, 2011
Talked to Rhett in the call center. This was my 32nd call about the $99 they erroneously withdrew from my account in March 2011. Their official position: They will no longer be issuing any refunds.
I am filing a lawsuit agaist Payment Systems Corp today. Anyone else wanting to join, please call my office at 832-482-9167.
Randy
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