- Report: #500463
Report - Rebuttal - Arbitrate
Complaint Review: Peak Physical Therapy & Wellness
Peak Physical Therapy & Wellness6534 Keystone Blvd, Ste C Parker, Colorado United States of America
Peak Physical Therapy & Wellness Parker, Colorado Aggressive billing practices Parker, Colorado
*Consumer Comment: PEAK PT and Wellness
*Consumer Comment: You have options.
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I went through twenty sessions of therapy. The therapists were good and I have no complaint about the therapists. However, the billing is my complaint.
I found that Peak was billing the insurance company at a much higher than cash pay amount. With the insurance "discount" I became obligated to a $70 per session fee. One of the therapists brought it to my attention at that time, that I should not be billed so much, since Peak's full retail cash pay was only $50 per session.
When I brought this up to the billing office, the response was that peak's cash pay is $50 per session, but since they ran it through insurance they were entitled to charge me $70 per session - a 40% increase over their cash pay. Peak was completely unwilling to adjust their bill to the cash pay price. Also, while I have paid off half the bill in a two month period, Peak is aggressively pursuing collection and is threatening to send me to its collection agency.
Conversely, my neurologist has been gladly accepting monthly payments based upon my deductible and have had no problems with the neurologist.
While I am stuck paying this inflated bill, I want others to know about Peak's "gotcha" billing tactics. Hopefully, others will not be taken in by Peak's billing practices.
This report was posted on Ripoff Report on 09/25/2009 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Peak-Physical-Therapy-Wellness/Parker-Colorado-80111/Peak-Physical-Therapy-Wellness-Parker-Colorado-Aggressive-billing-practices-Parker-Co-500463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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