- Report: #1065122
Report - Rebuttal - Arbitrate
Complaint Review: Pennzoil 10 Min Oil Change
Pennzoil 10 Min Oil Change10427 Telegraph Rd Taylor, Michigan USA
Pennzoil 10 Min Oil Change Owner THREATEN US, DEFAMED US, DAMAGED OUR CAR BREAK LINE W/TRANSMISSION FLUID Taylor Michigan
*UPDATE Employee: CASE IS CLOSED. THIS IS COMPLETELY FALSE.
*Consumer Comment: Huh?
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We went to pennzoil for an oild change and a little while later we began to experience breake failure. We took the car to wearmaster to find out what the problem was and discovered that the last oil change by pennzoil, they had put transmission fluid in our brake fluid and contaminated the whole brake line. We went back after being told by pennzoil to bring the car back for them to pay for the brake line repair and the Owner "Mike" exploded with anger, rage and hostility directed at us and stated "i remember you!, you robbed me before and took his money and that we are thieves!" (referring to a prior incident which occurred a few months before they had repaired a belt wrogfully on the car and he ended up reimburising us)
He then began screaming and yelling at us to "get out", "get out"! you are thieves that we stole from him and then stated to us GET OUT NOW OR I WILL HAVE YOU REMOVED WITH FORCE! he was angry and still screaming at the top of his lungs. We have filed a police report regarding the threats and are preparing to have our lawyer file a lawsuit for the threats, defamation and slander, and to repair our car, which will cost $1500 to repair the contaminated brake line.
This report was posted on Ripoff Report on 07/07/2013 11:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pennzoil-10-Min-Oil-Change/Taylor-Michigan-48180/Pennzoil-10-Min-Oil-Change-Owner-THREATEN-US-DEFAMED-US-DAMAGED-OUR-CAR-BREAK-LINE-WT-1065122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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